Library Assistant I

Position Details

Position Information

Working Title of Vacant Position Library Assistant I Job Type Part Time Posting Type Public Number of Vacancies 1 Department CHES LIBRARY SYSTEM Division LIBRARIES ADMIN Requisition Number 2026362 Number of hours worked per week 25 Work Schedule

SCHEDULE VARIES:

Includes day, evening, weekend hours, and occasional after-hours programming

Based on operational requirements.

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location Chesapeake, VA Position Driving Requirement O - Occasional Pay Grade GE01 Pay Basis Weekly Advertised Salary

Starting Rate: $16.93 minimum hourly starting rate.

• Actual starting rate depends on education and relevant experience.

Job Description

The Library Assistant I - Circulation position requires exemplary customer service skills and a commitment to outstanding service.

The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution-focused service to join our team as a Library Assistant I in Circulation.

CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.

Responsibilities of the Library Assistant I include:

• Assist patrons in the library and on the phone with selecting and locating library materials and general library information.
• Library Account Maintenance- Issue library cards to patrons, check library materials in and out.
• Assist patrons with online resources, tablets and mobile devices; reader's advisory; and use of other library materials and equipment.
• Operate, perform weekly maintenance, and troubleshoot Automated Material Handling (AMH) equipment.
• Receive, inspect, sort, and process library materials.
• Shelve materials, read shelves, weed, empty book drops, pull holds, and perform other tasks related to routine collection maintenance.
• Instruct patrons on self-checkout equipment and basic computer needs, including printing and faxing.
• Handle various forms of tender and cash registers to process fees, fines, sales, and donations.
• Collect daily statistics.
• Perform basic computer troubleshooting, including entering help desk tickets, as needed.
• Handle room reservations.
• Work at any public service desk (Circulation, Adult Services, or Youth and Family Services).
• Attend training to stay abreast of technology, programs, databases, services, and procedures.
• Use excellent time management and multi-tasking skills.

Perform other duties as assigned.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT:

Requires instruction that is sufficient for satisfactory job performance.

EXPERIENCE REQUIREMENT:

In addition to satisfying the vocational/education standards, this class requires a minimum of three months of related, full-time equivalent experience in public libraries or customer service-related industry or volunteerism equivalent to 6 months' part-time work experience.

SPECIAL CERTIFITCATIONS:

Requires a valid driver's license and driving record in compliance with City Driving Standards.

SPECIAL REQUIREMENTS:

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Experience with automated circulation systems highly desired. Public library related experience desired and some knowledge of reconciling money.

Posting Detail Information

Job Open Date 07/24/2026 Job Close Date 07/31/2026 Open Continuous No Special Instructions to Applicants

This position is located at South Norfolk Memorial Library, 801 Poindexter Street, Chesapeake, VA 23324.

Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.

Applicants must be 16 years of age or older.

An acceptable criminal history and Child Protective Services (CPS) reports are required for adults 18 years of age and older.

An in-basket exercise may be administered to the candidates selected for an interview.

The selected candidate may be transferred to work at another area library, if and when a need arises.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands H=Heavy - Exerting 50-100 lbs. occasionally, 25-50 lbs. frequently, or up to 10-20 lbs constantly.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing Frequently- From 1/3 to 2/3 of the time. Sitting Occasionally- Up to 1/3 of the time. Walking Frequently- From 1/3 to 2/3 of the time. Lifting Frequently- From 1/3 to 2/3 of the time. Lifting Amount Exerting up to 20 to 50 lbs Carrying Frequently- From 1/3 to 2/3 of the time. Carrying Weight Exerting up to 20 to 50 lbs Pushing/Pulling Frequently- From 1/3 to 2/3 of the time. Pushing/Pulling Weight Exerting 50 - 100 lbs Reaching Frequently- From 1/3 to 2/3 of the time. Handling Continuously- 2/3 or more of the time. Fine Dexterity Continuously- 2/3 or more of the time. Kneeling Occasionally- Up to 1/3 of the time. Crouching Occasionally- Up to 1/3 of the time. Crawling Rarely- Less than 1 hour per week. Bending Frequently- From 1/3 to 2/3 of the time. Twisting Frequently- From 1/3 to 2/3 of the time. Climbing Occasionally- Up to 1/3 of the time. Balancing Occasionally- Up to 1/3 of the time. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Continuously- 2/3 or more of the time. Foot Controls Rarely- Less than 1 hour per week. Machines, Tools, Equipment and Work Aids Used

Automated Material Handling (AMH) equipment, automatic book drop, E-release printing, copier, scanner, computer, self-checkout stations, cash register, debit/credit card machine, telephone, fax machine, mobile devices (eReaders, tablets), studio equipment (Cricut, 3D printer, Glowforge) and related software, HoldIt locker, pay station, Outreach hybrid vehicles and related equipment/mechanics, calculator, barcode reader, stepstools, variety of library materials.

Protective Equipment Required

Seat belt restraints in vehicles.

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards D = Daily Chemical Hazards W = Several Times Per Week Electrical Hazards N = Never Fire Hazards N = Never Explosives N = Never Communicable Diseases D = Daily Physical Danger or Abuse D = Daily Other If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust D = Daily Extreme Temperatures N = Never Noise and Vibration D = Daily Fumes and Odors W = Several Times Per Week Wetness/Humidity N = Never Darkness or Poor Lighting N = Never Primary Work Location Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures Continuously- 2/3 or more of the time. Emergency Situations Rarely- Less than 1 hour per week. Frequent Change of Tasks Continuously- 2/3 or more of the time. Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Frequently- From 1/3 to 2/3 of the time. Noisy/Distracting Environment Occasionally- Up to 1/3 of the time. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

No

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests 0 Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards? Please review position requirements for details.
• Yes
• No

Applicant Documents

Required Documents

Optional Documents

• Resume
• Cover Letter