Liability Claims Representative I

Liability Claims Representative I

Salary

$69,035.20 - $83,532.80 Annually

Location

City of San Diego, CA

Job Type

Varies by Position

Job Number

JH-T11668-202606

Business Area

1515 - Risk Management

Opening Date

06/12/2026

Closing Date

6/29/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

JOB INFORMATION

APPLICANTS ARE ENCOURAGED TO APPLY TO THE FOLLOWING RELATED RECRUITMENTS:

• Liability Claims Aide
• Liability Claims Representative II

Liability Claims Representative I positions investigate, adjust, and settle less difficult personal injury and property damage claims against the City; review minor accident and injury reports; interview and correspond with claimants, witnesses, attorneys and physicians; approve or recommend denial of claims; negotiate settlements; assist in the preparation of cases for litigation; prepare investigative reports; represent the City in small claims actions; conduct risk studies; perform cost recovery/subrogation functions; perform projects related to the maintenance of the Citys insurance portfolio; and perform other duties as assigned.

NOTE:

• Eligible benefited employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).

MINIMUM REQUIREMENTS

You must meet the following requirements on the date you apply, unless otherwise indicated.

EXPERIENCE: One year of full-time professional experience in the investigation, adjustment, and settlement of general and/or automobile liability claims involving bodily injury or property damage. Qualifying professional experience MUST include the authority to approve settlements and deny claims.

NOTE:

• City of San Diego employees using the Out-of-Class Assignment (OCA) experience to qualify must submit written documentation, signed by their appointing authority or payroll specialist, detailing the work performed, dates, and the total number of qualifying OCA hours. OCA experience without the required documentation will not be considered.

LICENSE: A valid California Class C Drivers License is required at the time of hire.

HIGHLY DESIRABLE:

• Experience and knowledge in the investigation, adjustment, and settlement of claims under the California Government Tort Claims Act.
• Experience in attendance and representation of parties in small claims court hearings.

REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION):

• For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.

Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: (619) 533-3337; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue - Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.

SCREENING PROCESS

Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list that will be used to fill vacancies over the next 6 months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.

SUPPLEMENTAL INFORMATION

PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may constitute cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number; they may miss employment opportunities.

Rev. 3 - June 12, 2026 (New Recruitment Date)

City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.

Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).

Benefits may change due to employer-employee contract negotiations.

Flexible Benefits Plan Options for Employees Represented by Municipal Employees Associate (MEA) or review the Benefits Summary for MEA Employees.

01

I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Resumes are NOT reviewed for assessing the minimum requirements, qualifications will be determined from the answers provided to the supplemental questions.

• Yes
• No

02

Are you a current or former City of San Diego government/municipal employee?

• Current city employee
• Former city employee
• Current & former city employee
• None of the above

03

If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.

04

The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?

• Yes
• No

05

How many years of full-time professional experience do you have in the investigation, adjustment and settlement of general and/or automobile liability claims involving bodily injury or property damage? NOTE: Qualifying professional experience MUST include the authority to approval settlements and deny claims.

• None
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

06

Indicate in which of the following areas you have full-time professional experience handling general and/or automobile liability claims involving bodily injury or property damage.

• Investigation
• Adjustment
• Settlement
• None of the above

07

Describe your full-time professional experience in the investigation, adjustment and settlement of general and/or automobile liability claims involving bodily injury or property damage. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties and total length of your experience. If you do not have any experience in this area, write "None."

08

Describe your professional experience with the authority for approval of settlements and denial of claims. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties and total length of your experience. If you do not have any experience in this area, write "None."

09

Describe your professional experience in the investigation, adjustment and settlement of claims Under the California Government Tort Claims Act. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties and total length of your experience.

10

Describe your experience in attendance and representation of parties in small claims court hearings. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties and total length of your experience.

Required Question

Employer City of San Diego

Address 1200 3rd Ave., Suite 300, MS 51P

San Diego, California, 92101

Phone (619) 236-6400

(619) 236-6358

Website http://www.sandiego.gov/empopp/