Level III Support Technician

MicroTech Systems

Boise, ID

JOB DETAILS
SKILLS
Business Solutions, Compensation and Benefits, Computer Hardware, Computer Systems, Customer Relations, Desktop PC, Develop and Maintain Customers, Documentation, Employee Benefits, Health Plan, Hypervisors, Industry Standards, Local Area Network (LAN), MCSA - Microsoft Certified Systems Administrator, Microsoft Certifications, Microsoft Product Family, Network Administration/Management, Network Architecture/Engineering, Scripting (Scripting Languages), Server Programming/Applications, System Architecture, Team Player, Technical Support, Testing, Wide Area Network (WAN), Windows PowerShell
LOCATION
Boise, ID
POSTED
2 days ago

MicroTech Systems is looking for a high-energy individual who can provide level 2 and level 3 technical support for a wide variety of customers throughout Southern Idaho and Eastern Oregon. The applicant needs to be motivated, a good team player, and interested in a long-term commitment.MissionThe Level III Support Technician provides technical assistance and support for incoming queries and issues related to computer systems, hardware and line of business applications. Technicians will be challenged with various clients' systems and network architecture and will be expected to retain knowledge thereof.Core ValuesNever give upIntegrity mattersOwn itBuild trustKey Criteria/RequirementsMaintain a high degree of professionalism.Maintain superior client relations.Keep confidential all applicant, client, and company proprietary information.Advanced desktop, server, LAN, and WAN troubleshooting and maintenance.Maintain client and internal documentation.Perform Microsoft server and Microsoft server application migrations.Office 365 migrations.Scripting & PowerShell proficiency.Advanced infrastructure installation / configuration / troubleshooting.Hold minimum industry standard certifications.Desktop MCSA certifications.4 years of industry work experience.2 years “Associate” type education.Basic MicroTech tool certifications.3+ advanced MicroTech tool certifications.3+ Microsoft server coursework certificates or certifications.Hyper Visor coursework certificates or certifications.Experience and Personal CharacteristicsExperienceSuccessful Track RecordResourcefulness / InitiativeIntegrityHygieneClient FocusTeam PlayerWritten and Oral CommunicationsAmbitionBenefitsMicroTech Systems offers full‑time employees competitive compensation and benefits, which includes:100% premium paid employee medical benefits.#J-18808-Ljbffr

About the Company

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MicroTech Systems