Sign upLog in

Level II Onsite Support Engineer

Lincoln IT

New York

Apply
JOB DETAILS
SKILLS
Communication Skills, Computer Services, Computer Workstations, Desktop PC, Help Desk, Identify Issues, Information Systems/Technology IS/IT Administration, Microsoft Product Family, On Site Support, Operating Systems, Presentation/Verbal Skills, Resolve Customer Issues, Software Installation, Software Upgrades, Technical Support, Writing Skills
LOCATION
New York
POSTED
19 days ago

Job Overview

We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting.

Responsibilities

  • Provide phone support and remote remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide installations of new software and upgrades
  • Provide installation of service Packs and security updates
  • Provide onsite support and installations to clients when necessary
  • Provide helpdesk support including analyzing and resolving end-user issues

Skills & Experience

  • Knowledge of Microsoft operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Excellent written and verbal communication skills
  • Certifications a plus
  • Experience with installing, configuring, and administering a broad range of technologies

Company Overview

Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

Benefits

Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

About the Company

L

Lincoln IT