Level 1 Licensing Supervisor

PositionSummary:Underthedirectionof theSenior Directorof Level I Licensing, thesupervisor is responsiblefor supervision, guidance,and monitoringofthe workandstaffwithinthe Licensing Team.  TheSupervisorwillensurethe successfulcompletionof Level I licensureapplications promotingcompliancewith all licensingrequirements.

ESSENTIAL FUNCTIONS:

•     Supervise and provide guidance toLicensingstaffincludingtasksspecifictoeligibilityandregulatoryrequirements forlevel 1 licensure.

•     Assistthe Senior Director ofLicensing with problem resolution.

•     Assistpeer Licensing Supervisors with themonitoring and approval of data collection, regulatory andeligibilityactivities, as needed

•     Facilitate routinestaff(oneon one) and team meetings for guidance, coaching, and communication.

•     Receives caregiver and CMA calls, log any complaints, respond to requestsor assistancein a timely and effectivemanner

•     Establish and maintain effective mechanisms to promotetimely problem identification, resolution, and licensing.

•     Collaborate with Kinship, Operations, and Case Management in thecontinuum from placement and or ‘opt in’ to initial licensing.

·       Participate as amember oftheLicensing Leadership Team in creating and carrying outstrategies for continuous improvement and strategic planning.

•     Utilize reports and data to monitor productivity and services andensurethey aredelivered in aneffective and efficient manner.

•     Establish and maintain documentedteam processand scorecards, to monitor workload standards, servicegoals and priorities.

•     Conduct licensing filepacket review for completeness and correctness for submission to DCF licensing for processing and issuanceof licenseby DCF.

•     Partner with CMAs andCounty Operations to ensuresupport andcompliancethroughout the licensureprocess.Examples include training, one-on-oneassistance, or meetings.

•     Monitor licensing submission and ensurestandardsaremet for coderequirements, licensing expiration and DCFsubmission monthly.

•     Participatein DCFlicensing reviews and other applicable monitoring such as EmbraceFamilies

Federal funding monitoring reviews.

•     Participates in creation and annual reviews of UnitPolicy and ProcedureManuals to ensureall policy and procedures reflect current state, federal and system of carerequirements.

•     Participates in the agency strategicplan & quality improvement processes

•     Ability to safely &successfully perform essentialjob functions consistent with the ADA, FMLA, & otherfederal,state, & local standards, including meeting qualitative & quantitative productivity standards.

•     Ability to maintain reasonably regular, punctual attendanceconsistent with ADA, FMLA &

otherfederal, state, & local standards

•     Ability to comply with all personnel policies & procedures

Weunderstand the importancethat every provider,parent andemployeeplays in the success of our mission to protect and inspireeverychild, every day.  An essential function of allemployees isto provide excellent customer serviceby being professionaland respectful in allinteractions each and every day.  It is also expected that all employeesaretimely and responsivein their communication with others.

NON-ESSENTIAL FUNCTIONS:

•      Duties in other counties as assigned

This listof functions is not intended to be exhaustive.  The agency reserves the rightto revise this job description as needed tocomply with actual job requirements.

QUALIFICATIONS:

REQUIRED:

•      Bachelor’s degree and atleast 3 years of child welfare experience, minimum 2 years in child

placing licensing or appropriate knowledgeof licensing and regulatory standards.

•      FloridaChild WelfareCertification

PREFERRED:

•      Supervisory experience

•      Knowledgeof the current System of Care

•      Knowledgeof stateSACWIS/CCWISsystems; FSFN

SKILLS:

REQUIRED:

•      Ability to understand and interpret statute, administrative codeand operating procedure

•      Strong computer, analytic and research skills

•      Effectiveverbal and written skills

•      Good organizational skills

•      Ability to work independently and in a team environment

•      Ability to develop and utilizetracking mechanisms

•      Ability to analyze, integrate and report data

•      Demonstrate cultural andlinguistic competence&sensitivity to populationserved

•      Ability to travel