LETTERS OF CREDIT OFFICER SENIOR
WHAT IS THE OPPORTUNITY
The colleague will be responsible for delivering a high level of excellent service to clients through various channels for commercial trade finance clients. The colleague will be responsible for handling customer inquiries all tasks associated with letters or credit such as but not limited to drafting issuance advising document examination payment transfer assignment of proceeds and providing issue resolution within the established guidelines following the departments procedures and making sure delivery services are within the established service level agreement. The colleague will be responsible for providing prompt and courteous customer service to both internal and external customers.
WHAT WILL YOU DO
Responsible for the handling of Letters of Credit and Amendment Issuance.
Commercial Letter of Credit Advising
Examine Letter of Credit Documents
Financing Payments
Standby Letter of Issuance
Counter Standby Letter of Credit Issuance
Language Drafting and Other Trade Finance Products.
Provide advice and direction on the operational aspects of Trade Finance to both internal and external customers with a high level of responsiveness.
Adhere to all department policies and procedures to ensure all internal compliance anti-boycott OFAC AML are complied with.
Collaborate with internal and external parties to ensure compliance with legal requirements government rules International Chamber of Commerce rules and Internal policies and procedures are complied with.
Resolve complex inquiries and customer service issues through full ownership and resolution.
Make sound decisions while balancing risk with opportunity.
Ensure that fees are collected and notification sent in a timely manner.
Assist with adhoc projects and assignments.
Responsible for drafting issuing advising and examining documents presented under letters of credit to ensure that they are in strict compliance Bank policies procedures and International Standby Practices or Uniform Customs and Practice for Documentary Credits procedures and regulations.
Provide comments to stakeholders and affiliates as appropriate regarding acceptable wording of Standby Letters of Credit.
Responsible for processing export and import letters of credit transactions including drafting issuing advising and examining documents presented under letters of credit to ensure that they are in strict compliance Bank policies and procedures or Uniform Customs and Practice for Documentary Credits procedures and regulations.
WHAT DO YOU NEED TO SUCCEED
Required Qualifications
Bachelors Degree or equivalent
Minimum 5 years of experience processing letters of credit standby or commercial
Minimum 3 years of basic computer experience required. eg. Microsoft Word Excel Outlook and Powerpoint.
Minimum 5 years of experience with Uniform Customs and Practice for Documentary Credits andor International Standby practices
Additional Qualifications
Comprehensive knowledge of International Standby Practices and Uniform Customs and Practice for Documentary Credits is required.
Excellent customer service communication and interpersonal skills in order to interact effectively with clients and all levels of Bank personnel.
Strong written and verbal communication skills.
Strong analytical and problem solving skills.
Ability to be detail-oriented and accurate in a deadline-driven multitask-oriented environment.
Good PC skills e.g. Microsoft Office
Knowledge of Fusion Trade Innovation
WHATS IN IT FOR YOU
Compensation
Starting base salary 28.58 - 45.66 per hour. Exact compensation may vary based on skills experience and location. This job is eligible for bonus andor commissions.
Benefits and Perks
At City National we strive to be the best at whatever we do including the benefits and perks we offer our colleagues including
Comprehensive healthcare coverage including Medical Dental and Vision plans available the first of the month following start date
Generous 401k company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation sick and volunteer time
Specialized health and family planning benefits including fertility benefits and cancer diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one weve always gone further than the competition to help our clients colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada one of North Americas leading diversified financial services companies. To learn more about City National and our dynamic company culture visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sexual orientation gender identity national origin disability veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis until filled.
Unless otherwise indicated as fully remote reporting into a designated City National location is an essential function of the job.