Leo EBC Coordinator, LEO Executive Engagement

Amazon.com Inc

Redmond, WA

JOB DETAILS
SKILLS
Broadband, Catering Services, Channel Support, Computer Security, Customer Experience, Facilities Management, Government, Hospital, Inventory Management, Logistics, On Site Support, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Real Estate, Regulations, Sales Presentation, Small Business, Standard Operating Procedures (SOP), United States Citizen
LOCATION
Redmond, WA
POSTED
10 days ago

Amazon Leo is Amazon"s low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

The LEO Executive Briefing Program is seeking a customer obsessed Briefing Center Coordinator to manage facility booking and logistics for the LEO Executive Briefing Center (EBC) located in Redmond, WA. The EBC Coordinator is responsible for managing request intake and logistics execution for executive briefings. They play a critical role in creating a world class customer experience for our guests, who are primarily executive level customers of LEO. This includes providing onsite logistics support for the EBC, greeting guests and escorting them to their briefing room, and carrying out setup/breakdown responsibilities for each briefing. It also includes facility coordination across security, catering, real estate and facilities, and other internal and external teams.

Key job responsibilities

  • Ensure Executive Briefing Center is customer-ready at all times.
  • Prepare executive briefing resources including printed materials, supplies, and swag. Setup and breakdown of briefing rooms for each briefing.
  • Work from EBC Coordinator Welcome Desk, greet guests and visitors, provide coat checking, provide luggage storage, and escort them to their briefing room.
  • Partner with onsite support such Security and IT to resolve ad hoc needs.
  • Manage briefing supply inventory and ensure all storage areas organized.
  • Managing catering and transportation services through vendors.
  • Maintain and follow operational standard operating procedures.
  • Collate and send weekly operations reporting.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About the team

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles