LEGAL SYSTEMS SUPPORT SPECIALIST

LEGAL SYSTEMS SUPPORT SPECIALIST

Salary

$34.25 - $57.07 Hourly

Location

City of Long Beach, CA

Job Type

Unclassified - Full-Time, Permanent

Job Number

AS5NN -26-AF

Department

Law (UC)

Division

LAW

Opening Date

06/05/2026

Closing Date

6/19/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

DESCRIPTION

The Long Beach City Attorney's Office seeks to employ a Legal Systems Support Specialist to perform specialized technical work. The ideal candidate is detail-oriented, has a deep understanding of legal workflows and technology, and can work professionally and independently to support and drive technology innovation.

SPECIAL NOTE:

This is an "at-will" position. The appointed candidate will serve at the discretion of the City Attorney, and can be terminated at any time. In such an event, the candidate has no right to any appeal or grievance procedure under any rule or regulation of the City of Long Beach.

EXAMPLES OF DUTIES

• Provide technical assistance and troubleshooting for application related issues, while ensuring minimal downtime and efficient resolution of problem;
• Manage all desktop hardware and software, including application packages and updates. This to also include installs and configuration of desktop images;
• Provide data analysis and management reports using various report generators associated with database systems, and export target data to Excel, Access, and Word tables for management use or CMS quarterly report submission;
• Set-up new users with phones, printers, scanners, and other hardware and applications;
• Conduct analysis and research on informational needs and technology trends, and apprise management and staff, either verbally or via documentation;
• Administer database systems; create and maintain database forms and templates, test and upgrade, as needed;
• Coordinate automation projects and specifications;
• Ensure internet directory and intranet site is maintained with most up-to-date information;
• Act as the liaison for the City Attorney Office with other City departments, including Technology Innovation, and with outside vendors;
• Keep and maintain records of complex issues, and report to proper sources when appropriate;
• Provide end-user training or coordinate needed trainings on various office applications;
• Provide first level support for printers, copiers, and scanners;
• Work within the City's hazardous waste/recycling requirements to discord old equipment, batteries, and toner; and
• Perform other related duties as required.

REQUIREMENTS TO FILE

• Four-year degree from an accredited college or university in information systems or a closely related field AND three years' experience in end-user support and training, business software applications, computer operating systems, and network management.
• Experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification.

SUCCESSFUL CANDIDATES WILL DEMONSTRATE:

• Relevant substantive computer knowledge and experience;
• Clear and concise oral and written communication skills;
• Proficiency in Microsoft Word, Outlook and Windows 11;
• Highly motivated, with the ability to work under pressure, analyze problems, propose solutions and deal with changing priorities;
• Ability to interact professionally with all levels of personnel;
• Excellent attendance, professional appearance and demeanor;
• Ability to work cooperatively with others in an environment of representing a large municipal department run as an enterprise focused on delivering results and managing expenses;
• Ability to analyze and define problems and conceptualize new computer solutions;
• Client oriented, service driven and self-motivated;
• Ability to handle confidential information in a professional manner;
• Ability to work independently with minimal direction, exercising strong judgment in carrying out responsibilities; and
• Ability to prioritize and handle multiple assignments with maximum flexibility in a multi-tasking environment.

DESIRABLE QUALIFICATIONS:

• Experience with using and supporting a Legal Case Management system.
• Experience using Active Directory.
• Experience using SAP Crystal Report.
• Experience using SQL Server Management Studio.
• Understanding of SQL queries.

SELECTION PROCEDURE

This recruitment will close at 11:59 PM Pacific Time on Friday, June 19, 2026. To be considered, please submit an online application, including a cover letter and resume, in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration.

Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please email the Office of the City Attorney at cityattorney@longbeach.gov.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act.

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact the Office of the City Attorney two (2)business days prior to the interview(s) at (562) 570-2200.

In support of the Citys language Access Policy, bilingual skills (Spanish, Khmer and/ or Tagalog) are desirable for positions interacting with the public.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance
• Life Insurance
• Retirement Plan (P.E.R.S.)
• Paid Vacation, Personal Holidays and Sick Leave
• Deferred Compensation
• Credit Union Membership
• Free Bus Transportation (Long Beach Transit)
• Flexible Spending Accounts
• Free Employee Parking
• Paid Parental Leave*
• Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

01

Applicants must clearly demonstrate their qualifying education and experience in the following supplemental questions. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Do you understand that the purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position?

• Yes
• No

02

You are required to submit a resume and cover letter for this position. It must be submitted as attachments at the time of filing. Failure to submit required documents at the time of filing will result in the application being considered incomplete. Incomplete applications will not be considered. Did you attach your resume and cover letter?

• Yes
• No

03

Do you have a four-year degree from an accredited college or university in information systems or a closely related field?

• Yes
• No

04

Do you have three years' experience in end-user support and training, business software applications, computer operating systems, and network management?

• Yes
• No

05

Describe your experience with case management software. If none, type n/a

06

Describe how you have used technology to improve processes or workflows. If none, type n/a

07

Describe a time when you had to troubleshoot a complex technology related issue. What were the challenges and how did you overcome them?

08

Describe a situation where you had to facilitate communication between multiple departments or teams.

09

Describe a time where you had to quickly adapt to new technology. What steps did you take to improve this process?

Required Question

Employer City of Long Beach

Department Law (UC) Address 411 W. Ocean Blvd., 9th Fl

Long Beach, California, 90802

Phone (562) 570-2200

Website https://www.governmentjobs.com/careers/longbeach