Legal Records Supervisor

Legal Records Supervisor

Salary

$54,330.43 - $90,550.51 Annually

Location

JENNINGS BUILDING, 4110 CHAIN BRIDGE RD, FAIRFAX (FJ16), VA

Job Type

FT Hourly W BN

Job Number

26-00854

Department

Circuit Court & Records

Opening Date

05/30/2026

Closing Date

6/12/2026 11:59 PM Eastern

Pay Grade

S19

Posting Type

Open to General Public

• Description
• Benefits
• Questions

Job Announcement

Supervises and manages assigned staff in the Public Service Division. Coordinates activities of the issuance of marriage licenses, recording of financing statements and trade name dissolutions and issuance of notary commissions. Also coordinates manning of the Fairfax County Courthouse Information Desk.

Additional duties include:

• Schedules time and attendance, leave administration, training, coaching, employee development, and performance evaluations for assigned staff.
• Monitors workload and performance. Resolves routine disciplinary problems. In conjunction with the division manager, resolves complex personnel issues. Participates in the interview process and recommends candidates for hire.
• Reviews and monitors workload and workflow. Reviews historic practices and makes recommendations to improve operational procedures to ensure the most productivity with effective use of staff and system support.
• Crafts cross-training initiatives, redesigns workflow, re-distributes workload, or plans supplemental staff resources based on workload. Ensures effective workflow for superior customer service.
• Ensures that system interfaces and policy/procedural changes are incorporated into the workflow process.
• Assists in the report of performance outcomes, and development of recommendations as they relate to court mandates, standards, goals, and objectives.
• Coordinates quality control processes as well as the resolution of unusual and difficult problems escalated by staff.
• Maintains a comprehensive, current knowledge and demonstrates understanding of the issuance of marriage licenses and notary commissions, recording financing statements and trade name dissolutions and the proper notarization of documents.
• With the division manager, documents new processes in the form of a memorandum, policy or procedure.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Supervises daily operations of an assigned unit;
• Assigns, monitors, and reviews the work of staff;
• Ensures that staff adhere to Courts operating policies and procedures;
• Resolves complex customer service issues received by phone, email, fax, mail, or in person;
• Evaluates, recommends, and implements changes in unit workflow and procedures;
• Actively participates in performance management activities for an assigned unit, which include evaluating performance, identifying goals and objectives, recognizing staff achievements, and coaching for staff professional development;
• Performs various personnel duties, i.e., employee selection, coaching, training, performance evaluation and disciplinary actions;
• Serves as backup to division manager in their absence.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of the functions of the assigned business areas and/or court procedures;
• Knowledge of the Code of Virginia, the Virginia Supreme Courts Clerks Manual, laws and regulations related to the assigned business areas;
• Knowledge of the courts case management system and statistical reporting requirements;
• Knowledge of principles and practices of supervisory techniques;
• Knowledge of the principles of human resources management;
• Ability to prepare reports and present findings in a clear and concise manner;
• Ability to direct and coordinate activities of a moderate sized staff;
• Ability to plan, organize, assign, train and evaluate the work of subordinates;
• Ability to interpret and explain complex rules and regulations to staff and customers;
• Ability to communicate courteously and effectively, both verbally and in writing;
• Ability to motivate, develop, and direct staff;
• Ability to develop and maintain effective working relationships with a variety of individuals, including the judges, general public, members of the legal and business community, and department staff.

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

High school graduation; Plus four years of experience providing administrative support, technical support, customer service, or working in a court or legal environment.

CERTIFICATES AND LICENSES REQUIRED:

Notary Public for the State of Virginia (Required within 3 months).

NECESSARY SPECIAL REQUIREMENTS:

The appointee to the position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• Associates degree.
• Two or more years of court and/or legal experience.
• Excellent customer service skills and experience.
• Ability to work in a team environment.
• Four or more years of experience processing financial transactions.
• Attention to detail.
• Ability to multitask and work with limited direction to address identified objectives.
• Excellent organizational skills.
• Four or more years of experience providing administrative support.
• Experience using court case management systems and scanning and imaging software; Adobe Suite; and Microsoft Office Suite (especially Word, Excel, and Outlook).

PHYSICAL REQUIREMENTS:

Must be able to enter and retrieve data from a computer. Must be able to lift files and boxes weighing up to 20 pounds. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview and may include exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

#LI-KA1

Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Vision/Dental Insurance Coverage
• Group Term Life Insurance
• Long Term Disability
• LiveWell Program
• Flexible Spending Programs
• Paid Leave (annual, sick, parental, volunteer activity, and more!)
• Paid Holidays
• Contributory Retirement Plan
• Deferred Compensation
• Employee Assistance Program
• Employees Child Care Center
• Continuous Learning Opportunities

Please click here for a summary of our benefits.

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: Public Service Loan Forgiveness | Federal Student Aid

For additional details please visit the Countys benefits webpage.

Non-Merit Positions

• Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

• Medical/Vision/Dental Insurance Coverage

• Flexible Spending Program

• Deferred Compensation

• Temporary: scheduled to work a maximum of 900 hours in a calendar year.

• No benefits

01

What is the highest level of education that you have completed?

• Less than 12th grade
• High school diploma or GED
• Some college
• Associates degree
• Bachelors degree
• Masters degree
• Doctorate degree

02

Please indicate all major(s) or minor(s) for your completed degree(s). Check all that apply.

• Public administration
• Business administration
• Paralegal/legal studies
• Records management
• Information science
• Other (related field)
• Other (non-related field)
• Not applicable

03

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".

04

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

• Less than 45 quarter hours
• 45 to less than 90 quarter hours
• 90 to less than 135 quarter hours
• 135 to less than 180 quarter hours
• 180 or more quarter hours
• Less than 30 semester hours
• 30 to less than 60 semester hours
• 60 to less than 90 semester hours
• 90 to less than 120 semester hours
• 120 or more semester hours
• Not applicable

05

How many years of full-time equivalent experience do you have providing administrative support, technical support, customer service, or working in a court or legal environment?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than years
• Five or more years

06

How many years of full-time equivalent experience do you have providing administrative support?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

07

How many years of full-time equivalent experience do you have working in a court, law firm or other legal environment?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

08

How many years of full-time equivalent experience do you have working in customer service?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

09

Do you have any work experience using a court case management system?

• Yes
• No

10

If you answered "Yes" to the previous question, please list the court case management system(s) in which you possess work experience. If this does not apply to you, enter "Not applicable".

11

How many years of full-time equivalent experience do you have scanning and indexing documents into a digital imaging system?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

12

How many years of full-time equivalent experience do you have processing financial transactions?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

13

Please identify the type(s) of experience you have had interacting with co-workers in an office. Check all that apply.

• I work mainly by myself
• I work with a team but rarely perform duties other than my own
• I work with a team and frequently fill in for others on my team
• I have volunteered to mentor and train other employees on how to perform my job
• I have served on inter-departmental committees and teams in my organization
• I have served as a team leader
• None of the above

14

Please identify the type(s) of experience you have had in the following areas of customer service. Check all that apply.

• Face-to-face customer service
• Telephone customer service
• Respond in writing to customer inquiries
• Research and resolve difficult and complex customer issues
• None of the above

15

Please indicate your level of proficiency with Microsoft Word.

• Beginner (Basic knowledge of creating, editing, formatting, and saving simple documents; inserting simple tables; and proofreading documents for accuracy)
• Intermediate (Knowledge of common commands such as creating a title; using, modifying, and creating styles; setting up the ruler; indenting paragraphs, using tabs and tables; inserting captions, footnotes, endnotes, special characters, or hard page breaks; using page numbering; creating headers and footers; inserting graphics; inserting an equation, adding comments and tracking changes.)
• Advanced (Extensive knowledge of almost all function of program including mail merge, macros, creating a table of contents, creating bookmarks and cross-referencing.)
• No experience

16

Please indicate your level of proficiency with Microsoft Excel.

• Beginner (Basic knowledge of creating a worksheet; performing calculations in a worksheet; modifying and formatting a worksheet; printing workbook contents)
• Intermediate (Knowledge of inserting and modifying graphic objects in a worksheet; customizing and enhancing workbooks; analyzing data using Pivot Tables, Slicers, and Pivot Charts)
• Advanced (Extensive knowledge of increasing productivity and improving efficiency by streamlining workflow; collaborating with others using workbooks; auditing worksheets; analyzing data; working with multiple workbooks; importing and exporting data, using Excel with the web)
• No experience

17

Please indicate your level of proficiency with Microsoft Outlook.

• Beginner (Basic knowledge of identifying the components of the Outlook environment; composing email messages; sending and receiving email messages; organizing email messages into folders; managing contacts; scheduling appointments; scheduling meetings, managing tasks, notes and journal entries)
• Intermediate (Knowledge of customizing message settings; organizing and locating Outlook messages; setting calendar options; tracking activities using the Journal; assigning and tracking tasks; sharing folder information; customizing the Outlook environment)
• Advanced (Extensive knowledge of almost all functions of program including personalizing your email; organizing Outlook items; managing data files; managing contacts and contact information; saving and archiving email; creating a custom Outlook form; working offline and remotely)
• No experience

18

Please indicate your level of experience using Adobe Suite software/programs.

• Beginner (I have some experience using Adobe software but there are some apps and functions that Im not yet familiar with using regularly)
• Intermediate (I have experience using Adobe software and use it regularly without supervision)
• Expert (I have advanced skills using Adobe software. I am comfortable using it regularly at work without supervision, and I am able to train others to use it)
• No experience

Required Question

Employer Fairfax County

Address 12000 Government Center Pkwy. Suite 270

Fairfax, Virginia, 22035

Phone 703-324-3311

Website http://agency.governmentjobs.com/fairfaxcounty/default.cfm