| Location | Lehi, UT (Remote) |
| Salary | $190,000–$210,000 Per Year |
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.NetDocuments is the world's #1 trusted cloud‑based content management and productivity platform that helps legal professionals do their best work. We are an inclusive, diverse workplace that encourages creative ideas and innovation. Our hybrid, remote‑friendly workplace offers flexibility for our employees.About the position The role of Legal Innovation Partner is a senior individual contributor embedded in the firm relationships that matter most to NetDocuments. You are an expert in legal AI strategy and transformation who serves as the primary strategic advisor to a portfolio of law firm and legal department clients. You are responsible for their success with NetDocuments, including renewal and expansion of their book of business.What You'll Do Own a portfolio of strategic law firm and legal department client relationships, serving as the primary advisor and point of accountability for their NetDocuments experience and AI transformation journeyDrive renewal and expansion within your assigned book of business — maintaining high net revenue retention rates and identifying meaningful upsell and cross‑sell opportunities aligned to client needsDevelop and execute tailored AI adoption roadmaps for each client, working with firm leadership and legal technology teams to identify the highest‑value use cases and build measurable adoption plansLead executive‑level business reviews with firm management committees, CIOs, and Chief Innovation Officers — communicating ROI, adoption performance, and strategic direction clearly and confidentlyIdentify and escape at‑risk accounts proactively, partnering with Sales and Forward Deployed Engineers to develop and execute remediation plansCollaborate with the Product and Engineering teams to channel client feedback into the product roadmap, advocating for the features and integrations that will drive adoption and stickiness in your portfolioContribute to the development of the LIP playbook — sharing what works with the broader Legal Innovation Partner team and helping establish best practices for AI transformation engagementRepresent NetDocuments at legal technology conferences, client advisory boards, and industry eventsOther duties as assignedWhat You'll Need to be Successful 8+ years of experience in legal technology, legal operations, enterprise customer success, or management consulting focused on the legal sectorFluent in using AI for legal workflows and legal useDirect experience owning client relationships and renewal/expansion outcomes in a B2B SaaS or legal technology environmentFluency in law firm operations — you understand how firms are structured, how decisions get made, how technology is evaluated and adopted, and what drives attorney behaviorJD or equivalent legal industry experience strongly preferred. Prior law firm practice (associate or counsel level) is a significant advantage in establishing credibility with firm leadershipProven ability to build trusted advisory relationships with senior law firm stakeholders, including partners, COOs, CIOs, and practice group leaders.Comfort navigating complex, multi‑stakeholder organizations and moving multiple workstreams simultaneouslyStrong written and verbal communication skills, including the ability to design and deliver compelling client presentations and ROI narrativesFamiliarity with legal AI applications, document management systems, and the broader LegalTech ecosystemAbility to travel up to 25% to client sites and industry eventsWhat You'll Love About NetDocuments The People!90% healthcare premiums company coveredHSA company contribution401(k) match at 4% with immediate vestingFlexible PTO (typically 3 to 4 weeks a year)10 paid holidaysMonthly contributions for life activities & wellnessAccess to LinkedIn Learning with monthly dedicated time to exploreCompensation Transparency The compensation range for this position is: $190,000 – $210,000 plus bonus. The posted cash compensation for this position includes on‑target earnings, base salary and variable if applicable.NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate.#J-18808-Ljbffr