| Location | Whittier, CA |
ResponsibilitiesRequest, follow up on, retrieve, and organize medical records and itemized billing statements from providers.Conduct regular “treatment check‑ins” with clients to monitor their medical status, update their files, and offer a supportive ear during their recovery.Open new insurance claims (property damage, bodily injury, PIP/MedPay), send representation letters to adjusters, and confirm policy limits.Keep our Case Management Software (CMS) meticulously updated with treatment milestones, provider information, and communication logs.Help request final balances and health insurance liens (Medicare, Medicaid, private health) as cases near the settlement phase.Assist the Case Manager in preparing comprehensive demand packages for attorney review.Qualifications1–2 years of experience in a law firm or medical office environment is preferred, but we are willing to train the right person with strong administrative roots.Proficiency with case management software (Filevine, Clio, Litify, Needle) and standard office suites (Microsoft 365 / Google Workspace).High empathy and patience. Our clients are hurt and stressed; you must be comfortable communicating with compassion.The ability to juggle dozens of requests simultaneously without letting medical bills or client updates slip through the cracks.Fluency in Spanish or another second language is highly valued.#J-18808-Ljbffr