Leasing Consultant - Sunset Oaks/Tropical Manor

Royal American Management, Inc.

Orlando, FL

JOB DETAILS
SALARY
$17.50–$17.50 Per Hour
JOB TYPE
Full-time
SKILLS
Leasing, Property Management, Tax Credits, Real Estate, Resident Retention, Inspect Apartments/Units, Multi-Family Buildings, Microsoft Outlook, Community Support, State Laws and Regulations, Advertising, Communication Skills, Marketing, Multilingual,
QUALIFICATIONS

Knowledge, Skills and Abilities (KSAs):
•    Work flexible schedule, including evenings and weekends
•    Display professionalism in both work ethic and appearance
•    Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
•    Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
•    Excellent customer service skills
•    Demonstrate strong written and oral communication skills
•    Clearly communicate verbally, in writing and read in English

Education and Experience:
•    High School Diploma or Equivalent
•    Proficiency in One Site preferred
•    Minimum of one year property management experience preferred
•    Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred

Physical Demands:
•    Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
•    Work with a computer for a minimum of 7 hours daily either standing or sitting
•    Provide a welcoming office environment for potential residents
•    Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
•    Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.

RESPONSIBILITIES

Essential Job Duties and Responsibilities: 

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor. 

  • Create positive, welcoming, supportive environment for resident, visitors and community associates
  • Assist with development and implementation of resident services programming
  • Utilize maintenance software program to enter in and track service requests
    Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
  • Prepare market surveys and traffic reports
  • Lease renewal process
  • Determine the needs of prospective residents
  • Prepare lease packages
  • Collect late rents and other monies due to the property
  • Move-in and move-out process
  • Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
  • Contact all guests by phone and/or email within 24 hours or less of their initial visit
  • Sends Thank You cards after to guests
  • May be asked to perform housekeeping duties as needed
BENEFITS
Paid Time-Off, Life Insurance, 401K Match, Employee Events, Tuition Reimbursement, 401K, Medical, Dental, Vision
LOCATION
Orlando, FL
POSTED
19 days ago

“At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us.”

 

*Must be bilingual; Haitian creole or Spanish.

 

Job Summary: 

Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.

Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

About the Company

R

Royal American Management, Inc.

Everyone wants a place to call home. This basic need is the foundation for Royal American Companies, a vertically integrated family of real estate companies specializing in the development, construction and management of multifamily communities.

A firm belief you “help who you can” has driven over 50 years of advocacy and innovation in building, maintaining and serving multifamily communities and the people who call them home.  With experts in every field organized to work seamlessly together, Royal American takes an innovative approach to challenges and ensures a consistent standard of excellence for the complete life-cycle of developing, building and managing multifamily communities. 

With experts in every field and organized to work seamlessly together, the depth of knowledge our team members bring to the table enables Royal American to take an innovative and integrated approach to challenges and ensure a consistent standard of excellence for the complete life-cycle of developing, building and managing multifamily communities. 

The Royal American family of companies shares a culture built around collaboration and contribution to the wider community.  Our team shares a culture of passion and determination, respect and trust that fosters ingenuity and innovation, an approach we take within our companies as well as with our partners and clients.

COMPANY SIZE
1001 - 5000
HEADQUARTERS
Panama City, FL, US
FOUNDED
1968