Administrative Skills, Communication Skills, Customer Experience, Customer Support/Service, Follow Through, High School Diploma, Leadership, Leasing, Maintenance Services, Marketing, Material Moving, Needs Assessment, Negotiation Skills, Operations, Relationship Management, Retention Programs, Sales, Sales Management, Service Delivery, Telephone Skills
At Liv Communities, we don’t just lease apartments—we create vibrant, meaningful living experiences. As a Leasing Consultant, you are the first impression, trusted advisor, and community ambassador who helps people find not just a home, but a place to truly Liv their best life.
We live our values every day:
- Liv Empowered – Take ownership and drive results
- Liv Meaningfully – Build real connections
- Liv Simpler – Focus on what matters
- Liv Well – Support balance and well-being
- Liv with Luv – Deliver unforgettable service
Your Impact
As a Leasing Consultant, you’ll play a critical role in driving occupancy, delivering exceptional customer experiences, and bringing our communities to life.
You will:
- Turn prospects into residents through engaging tours and relationship-building
- Deliver a hospitality-driven leasing experience
- Partner with residents and your team to maintain a best-in-class community
What You’ll Do:
Leasing & Sales Excellence
- Welcome future residents and guide them through personalized community tours
- Understand needs and match prospects with the perfect apartment home
- Build strong pipelines through follow-up and relationship management
- Close leases and achieve top-tier conversion results
Prospect & Resident Experience
- Respond to calls, emails, and walk-ins with energy and professionalism
- Maintain accurate guest cards and track all leasing activity
- Ensure a seamless application, approval, and move-in experience
Renewals & Retention
- Proactively engage residents prior to lease expiration
- Negotiate renewals and support retention strategies
- Help create a community that residents are excited to stay in and invite others to do the same
Marketing & Community Engagement
- Support social, local outreach, and marketing initiatives
- Build relationships with local businesses and preferred employers
- Assist with events, open houses, and resident experiences
Community Readiness
- Ensure models, amenities, and tour paths are always show-ready
- Conduct inspections and submit service requests as needed
Administrative & Team Support
- Prepare leasing documents, files, and move-in materials
- Coordinate with maintenance and leadership teams
- Support resident services, events, and daily operations
What You Bring
- High school diploma or GED
- At least 6 months of customer service or sales experience
- Strong communication and relationship-building skills
- A passion for people, service, and community
- Ability to thrive in a fast-paced, team-driven environment
Schedule & Work Environment
- Flexible schedule including weekends, holidays, and events
- Active role requiring walking tours and light physical activity