The Leasing Consultant is responsible for leasing apartments, providing exceptional customer service, and creating a welcoming experience for current and prospective residents. The ideal candidate has a strong sales background and experience with Yardi (preferred).
Greet and qualify prospective residents (in-person and by phone)
Conduct community tours and demonstrate apartment homes using product knowledge and closing techniques
Process applications and secure deposits in accordance with company policies and Fair Housing guidelines
Record all traffic and maintain accurate guest cards and reports
Follow up with prospects to close sales and refer to sister communities when appropriate
Monitor advertising effectiveness and track local market competition
Process resident service requests and ensure timely follow-up
Represent the company professionally at all times
Complete assigned tasks and projects within deadlines
2+ years of leasing, sales, or related experience
Yardi experience preferred
Leasing 101 certification required within first 3 months
Valid driver’s license and reliable transportation
Strong communication, sales, and closing skills
Professional phone and in-person etiquette
Positive, solution-oriented, and resident-focused mindset
Basic computer proficiency
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