Job Title: Leasing Agent
Department: Property Management - Leasing
Reports To: Senior Leasing Manager, Leasing Director
Interdepartmental Collaboration: Marketing, Resident Services
Compensation: $28.00 - $30.00 per hour
Position Overview:
The Leasing Agent plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents, you will assist with leasing inquiries, tours, applications, and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management, real estate, or student housing operations.
Key Responsibilities:
Leasing & Tours:
Conduct property tours for prospective residents, showcasing available units and community features.
Provide detailed information on leasing terms, rental rates, and apartment features.
Assist in responding to leasing inquiries via phone, email, or in person.
Leasing Process Support:
Help with application processing, collecting documents, and explaining lease agreements.
Coordinate lease signings and move-in processes for new residents.
Maintain accurate records in leasing software, ensuring all documentation is complete and up to date.
Resident Relations:
Assist with current resident communications regarding leasing renewals, maintenance requests, and community updates.
Address resident concerns and escalate issues to the Leasing Manager when necessary.
Marketing & Outreach:
Collaborate with the leasing and marketing team to promote the property via social media, on-campus outreach, and events.
Distribute marketing materials and engage with students during campus events, open houses, and tabling activities.
Assist with the creation of social media content to drive engagement and leasing interest.
Community Engagement:
Help plan and execute resident events to foster a positive living environment and sense of community.
Act as an ambassador for the property, fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.
Administrative Support:
Assist with office administrative duties, including answering phones, managing emails, and organizing leasing files.
Ensure the leasing office is clean, organized, and fully stocked with marketing materials and forms.
Other duties as assigned by Manager.