Lease Up Coordinator for Affordable Housing Property Management Company

Job Type

Full-time

Description

Join a mission-driven team shaping the future of affordable housing communities in Florida. As a LEASE UP COORDINATOR, you will play a vital role in bringing newly developed communities to life - leading the leasing and operational launch process from the ground up. This dynamic position is ideal for a highly organized, customer-focused professional who thrives in a fast-paced environment and is passionate about creating exceptional resident experiences. Working in compliance with HUD, LIHTC, and affordable housing regulations, you will coordinate every aspect of the lease-up phase. If you are energized by building strong communities, delivering outstanding customer service, and making an immediate impact, we invite you to grow with us.

This is a travel-based role supporting new property developments and lease-up operations at multiple locations across the state. Assignments will vary based on business needs and project timelines.

Key Duties & Responsibilities

• Lead daily property operations during lease-up and stabilization phases, ensuring a high level of customer service and resident satisfaction.
• Serve as the primary liaison between on-site teams, corporate departments, ownership, and business partners, providing timely operational and occupancy updates.
• Foster a positive community environment through effective resident communication, issue resolution, and engagement initiatives.
• Oversee leasing office setup and operational readiness, including office systems, utilities, vendor coordination, supplies, and maintenance processes.
• Coordinate with construction, asset management, and vendor partners to prepare units for occupancy and ensure move-in readiness standards are met.
• Manage and drive leasing and marketing efforts to achieve occupancy goals and maintain strong relationships with housing agencies and community partners.
• Ensure compliance with all HUD, LIHTC, and other affordable housing regulations, including accurate lease file processing and regulatory documentation.
• Streamline applicant and resident communication processes to support efficient qualification and move-in procedures.
• Recruit, train, supervise, and evaluate on-site staff while promoting company values of customer service, communication, and professionalism.
• Address employee relations matters in partnership with Human Resources and report liability or community incidents in a timely manner.

• Minimum 3 years of experience with LIHTC and affordable housing programs, including new property lease-ups and transition from construction to full operations.
• Experience managing occupancy goals, leasing strategies, and property marketing initiatives.
• HCCP certification required.
• Strong knowledge of Fair Housing and Landlord-Tenant laws.
• Prior supervisory or team leadership experience preferred.
• Excellent communication, organization, problem-solving, and multitasking skills.
• Proficiency with property management software and Microsoft Office programs, including RealPage, OneSite, Excel, Word, and Outlook.
• Ability to work effectively with diverse populations while maintaining a professional, customer-focused approach.
• Must maintain a positive, professional, and service-oriented demeanor.