Learning & Development (L&D) Technology Specialist

Skills Required:

Data Management, Microsoft Sharepoint, Customer Support, Microsoft Word, Training, Microsoft PowerPoint, Training Coordination, Benchmarking, Microsoft Outlook, Microsoft Excel, Problem Solving, Project Management, Training And Development, Analyst, Knowledge Management, Learning Strategy, Microsoft Office, Microsoft Windows, Event Planning, Project Support, Application Development, Critical Thinking

Skills Preferred:

Big Query, Cloud Computing, GCP, GitHub, Google Cloud Platform, JSON, Microsoft Azure, Microsoft Sharepoint, Microsoft Sharepoint Designer, Python, Microsoft Sql Servers

Experience Required:

·         Bachelor’s degree in Business, HR, Computer Science or a related technical degree with proven experience in training and project management.

·         2+ years of work experience in training, project management, computer science or related field.

·         Team-player with good collaborative skills with the ability to build and foster strong relationships

·         Demonstrated presentation skills. Excellent oral and written communication skills and ability to adjust message by audience.

·         Demonstrated Project Management Skills and ability to communicate project plans and status using appropriate tools

·         Strong computer skills (PowerPoint, Excel, Word, SharePoint, OneNote)

·         Strong analytical thinking and the ability to move projects from ambiguity to execution.

·         Exhibits a growth mindset and a passion for continuous learning

Must be self-motivated and able to multi-task

Preferred Qualifications & Skills Technical Proficiency

·         Programming: Practical knowledge of Python (for AI integration and app development)

·         Microsoft Power Platform: Practical experience in Power Apps (Canvas/Model-driven) and Power Automate.

·         Data & Web: SharePoint Online administration, JSON formatting, and Google Cloud Platform/Microsoft Azure

·         L&D Tech: Experience with LMS administration and understanding of SCORM, API protocols Technical Tools & Technologies Stack The candidate must demonstrate proficiency or the ability to quickly master the following:

·         AI & Data: API frameworks, generative AI solutions, GCP, Terraform, Big Query, SQL, Data Visualization tools (PowerBI, Python data transformation), Git, GitHub

·         Power Platform: Power Apps Studio, Copilot Studio, Custom Connectors

·         SharePoint: SharePoint Administrator, PnP PowerShell, SharePoint Lists

·         Python Frameworks: VS Code, Core Python, Python for data analysis, Python for AI

Education Required:

Bachelor's Degree

Education Preferred:

Bachelor's Degree

Additional Information :

***HYBRID (4 days per week in the office)***

Key Responsibilities

1.Solution Development & AI Innovation

·         Custom Applications: Design and deploy custom front-end applications and tools using Python and the Microsoft Power Platform to enhance the learner experience.

·         AI Agents: Lead the development of AI Agents and Assistants (using industry LLM tools within the client environment) to provide personalized learning support and automate content curation.

·         Workflow Automation: Architect and implement complex automated workflows using Power Automate to integrate the LMS, SharePoint, and other enterprise tools.

2. Engineering Strategic Partnership

·         Stakeholder Alignment: Build and manage relationships with engineering teams to align team training needs with global learning solutions.

·         Competency Mapping: Partner with PD teams to identify evolving organizational needs and investigate new training solutions to address technical skill gaps.

·         Consultancy: provide technical L&D support for engineering partners, assisting with HCM learning system issues and training implementation logistics.

3. Project & Operations Management

·         Lifecycle Management: Lead technical L&D projects from intake to deployment, evolving projects from ambiguity to defined, on-time delivery plans.

·         Event Coordination: Communicate, coordinate, host, and facilitate in-person and virtual training events for the global engineering community.

4. Learning Ecosystem & Curriculum Management

·         SharePoint Architecture: Design and manage SharePoint sites as central hubs for learning resources, utilizing custom lists, libraries, and JSON formatting.

·         LMS Administration: Administer and support the Learning Management System (LMS), ensuring SCORM/API compliance and seamless data flow between platforms.