PURPOSE OF POSITION The Learning and Organizational Development Specialist supports the administration of the Education and Development team. QUALIFICATIONS High School Diploma required 2 Years customer service, symposium coordination, or education experience preferred, not required. Exceptional Customer Service. Excellent organizational skills and attention to detail. Strong in Microsoft Office Suite, including Word, Excel, Teams, and PowerPoint. Demonstrated excellent verbal and written communication and interpersonal skills. Comfortable with public speaking. Ability to multi-task and prioritize. Ability to think strategically. Possess analytical, instructional, interpersonal and speaking skills. Collaborates with all customers across the system. High level ability to manage confidential information. RESPONSIBILITIES EXPECTATIONS Coordinates live/virtual education/symposium offerings supported by the education team. Including (not limited to) coordinating with speakers, vendors, catering, outside attendance, contact hour support, and attendance of event. Coordinates New Leader Orientation course and leadership development. Assists in coordinating education reporting. Assist educators with Learning Management System (Relias). Interprets and supports education policies, procedures, standards, or regulations. Perform administrative tasks such as monitoring costs, setting up systems and equipment, coordinating data analytics/reporting. Assists in coordinating Aulttendence course attendance program. Coordinates, assists with planning, and supports organization and entity symposium and live education offerings. Ability to exercise independent judgement along with necessary supervision. Pursue continued development in areas of expertise. Support the department with the ability to support additional programs or efforts when necessary. Collects, compiles, and analyzes moderately complex data and information. Greets education customers in a courteous manner and responds with positive intent in a timely manner. Answers all incoming calls in a courteous and professional manner. Returns all outstanding questions, concerns etc.within 24 hours. Data entry as related to department programs and responsibilities. Assists with other projects, performs other education duties and responsibilities as assigned. SKILLS Must be detail-oriented to products and quality. Have ability to communicate effectively. Work effectively with coworkers Strong communication skills All qualified applicants will receive consideration for employment without regard torace, color, religion, sex, age, national origin, identity, family status, gender, disability, or veteran status. WORKING CONDITIONS: 8:00am 4:30pm M-F or hours as required by the job. Occasional weekends and off -shifts Subject to frequent interruptions and changes in priority of duties throughout the day. Sitting/standing/moving about during working hours PHYSICAL REQUIREMENTS ADDENDUM PURPOSE: To identify specific functions job requirements and work environment factors that could affect job performance. PHYSICAL DEMANDS Never Occasional 10-33% Frequent 34-65% Continuous 66% of the day Remarks Lifting 0-10 lbs X 10-20 lbs X 20-35 lbs X 35-50 lbs X 50-75 lbs X 75-100 lbs X over 100 lbs X Forward Reaching X Overhead Reaching X Standing X Walking X Sitting X Climbing Stairs/Ladder X Bending Stooping X Pushing Pulling X 0-10 lbs X 10-20 lbs X 20-35 lbs X 35-50 lbs 50-100 lbs X over 100 lbs X Grasping/repetetive sustained X Fine motor coordination X Vision: Near/Far X Hearing: ordinary converstation/other X HAZARDOUS EXPOSURE CATEGORY