Leadership Development Program: Chick-fil-A Greenfield

Program Overview

The Leadership Development Program at Chick-fil-A Greenfield is designed for highly ambitious leaders who desire to one day become Chick-fil-A Owner/Operators. Over a two-year intensive leadership journey, candidates will learn to run and lead every part of our business, gaining the skills and results required to be a competitive franchise candidate within Chick-fil-A, Inc.

This is not an entry-level role. Participants will be expected to operate at a Director-level quickly - leading teams while being developed as both a strong leader of people and a business operator capable of running a multi-million-dollar restaurant.

The expectation is high. The potential reward is even higher.

What You Will Learn & Lead

Participants will rotate through and eventually own outcomes in core areas of the business, including:

Business Operations

• Lead teams to consistently deliver operational excellence
• Manage labor stewardship, throughput, and daily production flow
• Ensure food safety, speed of service, and quality standards

People Leadership

• Involved in Recruiting, interviewing, and selecting high-caliber talent
• Coach and develop leaders at all levels
• Lead accountability systems, performance reviews, and team culture initiatives

Financial Return

• Understand and influence P&L drivers
• Analyze cost controls, inventory systems, and labor margin strategies
• Lead initiatives that improve bottom-line profit

Sales & Brand Growth

• Drive local restaurant marketing initiatives
• Build community partnerships and brand reputation
• Lead guest experience strategies that fuel long-term sales growth

Ideal Candidate Profile

We are looking for individuals who are:

• Entrepreneurial and career-driven
• Excellent with people, coaching, and communication
• Highly disciplined, competitive, and resilient
• Hungry to learn and humble enough to be coached
• Motivated by excellence, not comfort

Preferred Background

• 2+ years of leadership or management experience
• (Restaurant experience helpful, but not required — we train leaders.)
• College Degree (preferred, but not required)

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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