Lead Systems Analyst

NTT DATA

Charlotte, NC

JOB DETAILS
SALARY
$65–$71 Per Hour
SKILLS
Acceptance Testing, Agile Programming Methodologies, Artificial Intelligence (AI), Atlassian JIRA, Backlog Prioritization, Best Practices, Bug Tracking/Defect Management, Business Administration, Business Analysis, Business Development, Business Processes, Business Services, Business Solutions, Certified Scrum Product Owner, Communication Skills, Computer Science, Consulting, Cross-Functional, DevOps, Documentation, Ecosystems, Enterprise Applications, Enterprise Architecture, Establish Priorities, Financial Services, Functional Analysis, Gap Analysis, Healthcare, Information Technology & Information Systems, Insurance, International Business, Leadership, Mentoring, Microsoft ADO (ActiveX Data Object), Microsoft Windows Azure, Problem Solving Skills, Process Analysis, Process Flow, Process Improvement, Product Backlog, Quality Assurance, Requirements Management, Research & Development (R&D), Risk Analysis, Software Administration, Software Development Lifecycle (SDLC), Sprint Planning, Sprint Retrospective, Standup Meetings, Startup, Systems Analysis, Systems Engineering, Traceability, Use Cases
LOCATION
Charlotte, NC
POSTED
6 days ago

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Lead Systems Analyst to join our team in Charlotte, North Carolina (US-NC), United States (US).

Job Description:
Lead Systems Analyst
Day-to-Day Job Duties: (What this person will do on a daily/weekly basis)
  • Collaborate with business stakeholders to gather, analyze, and document functional and non-functional requirements for enterprise applications.
  • Lead requirements elicitation workshops and translate business needs into user stories, use cases, process flows, and functional specifications.
  • Partner with Product Owners, Solution Architects, Developers, QA teams, and business users to deliver solutions aligned with business objectives.
  • Manage and prioritize the product and requirements backlog, ensuring stories are refined, estimated, and development-ready.
  • Perform impact analysis for system enhancements, production issues, and new initiatives while identifying risks and dependencies.
  • Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Stand-ups, Sprint Reviews, and Retrospectives.
  • Review solution designs and ensure alignment with business requirements, enterprise architecture, and technology standards.
  • Act as the primary liaison between business and technical teams, facilitating communication and resolving functional issues throughout the SDLC.
  • Develop and maintain business process documentation, workflow diagrams, functional specifications, and requirements traceability.
  • Support User Acceptance Testing (UAT), defect triage, release planning, production deployments, and post-implementation validation.
  • Mentor junior analysts, promote best practices, and drive continuous process improvement initiatives across projects and teams.
Basic Qualifications: (What are the skills required for this job with minimum years of experience on each)
  • Minimum 5+ years of experience as a Systems Analyst or Business Systems Analyst supporting enterprise software applications.
  • Minimum 3+ years of experience working in Agile delivery environments; SAFe experience is preferred.
  • Minimum 3+ years of experience gathering business requirements and translating them into user stories, use cases, acceptance criteria, and functional specifications.
  • Minimum 3+ years of experience using Agile Lifecycle Management tools such as Jira, Azure DevOps (ADO), or equivalent.
  • Minimum 3+ years of experience in business process analysis, gap analysis, solution design, and impact assessment.
  • Minimum 3+ years of experience facilitating workshops and collaborating with business stakeholders and cross-functional technical teams.
  • Minimum 3+ years of experience supporting User Acceptance Testing (UAT), defect management, release planning, and production implementations.
Degree:
  • Bachelor's degree in information technology, Computer Science, Business Administration, Information Systems, Engineering, or a related field.
Nice to Have: (But not a must)
  • SAFe Scrum/Product Owner Certification, CBAP, PMI-PBA, or equivalent Business Analysis certification.
  • Experience working in Financial Services, Insurance, Healthcare, or other large enterprise environments.
  • Experience leading or mentoring Business/System Analysts and coordinating work across multiple Agile teams.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $65 to $71/hour . Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits
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About the Company

N

NTT DATA

NTT DATA means Business

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.

NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.

  • NTT DATA is part of the NTT Group – a Fortune 31 Global IT & Telecom services company.
  • NTT Group one of the largest Telecommunications Companies in the world.
  • NTT DATA is ranked in the top 10 largest global IT services provider in the world.
Collectively, the integrated company generates $16B in annual revenues with over 130,000 employees across 50 countries Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
Retirement / Pension Plans
FOUNDED
1967
WEBSITE
http://americas.nttdata.com/Careers/Careers.aspx