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LOCATION
Kansas City, MO
POSTED
1 day ago
Store Lead Sales Associate (Full-Time)
The Salvation Army - Thrift Store
Location: Kansas City, MO Pay: $15.58 per hour Job Type: Full-time Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
About The Salvation Army
The Salvation Army is an international movement and part of the universal Christian Church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name-without discrimination.
Our thrift stores support Adult Rehabilitation Centers (ARCs) while providing affordable, sustainable shopping options to local communities. Every donation and purchase directly helps change lives.
Job Summary
Join our team in Doing the Most Good.
The Salvation Army is seeking a Lead Store Sales Associate to support daily thrift store operations and assist store leadership. This is a keyholder-style role responsible for sales support, customer service, cash handling, and staff guidance in the absence of management.
This position is ideal for candidates with retail leadership experience who are dependable, customer-focused, and mission-driven.
Key Responsibilities Sales & Store Operations
Support management with daily sales, production, and donation goals
Assist with store opening and closing procedures
Complete banking duties, including cash handling, deposits, and reconciliation
Maintain proper product rotation and inventory flow
Ensure shelves, racks, and displays remain stocked, organized, and appealing
Customer Service & Store Presentation
Deliver friendly, respectful, and professional customer service
Resolve customer concerns calmly and courteously
Maintain cleanliness, safety, and visual standards of the store
Assist with signage, displays, and merchandising standards
Identify opportunities to improve workflow and store presentation
Leadership & Team Support
Provide direction and support to employees when management is not present
Enforce company policies and procedures consistently
Communicate staffing needs and operational updates to the Store Manager
Assist team members with register issues and basic troubleshooting
Report performance or behavioral concerns as needed
Qualifications Education & Experience
High school diploma or GED required
Prior retail experience required (thrift or resale experience preferred)
Keyholder, lead, or supervisory experience preferred
Skills & Abilities
Strong customer service and communication skills
Cash handling and register experience
Basic computer skills (POS systems, Microsoft Office, payroll systems)
Ability to multitask in a fast-paced retail environment
Reliable, punctual, and team-oriented
Additional Requirements
Valid Driver's License and reliable transportation (required for bank runs)
Ability to pass a Motor Vehicle Record (MVR) check
Physical Requirements
Stand and walk for extended periods
Lift up to 25 lbs regularly
Bend, reach, and use hands repetitively
Adequate vision and focus for retail work
Work Environment
Retail setting with moderate noise
Standing and walking for most of the shift
Occasional dust and temperature changes
What We Offer
Meaningful work supporting your local community
Mission-driven and supportive team environment
On-the-job training and growth opportunities
Competitive benefits package for eligible employees
Equal Opportunity Employer
The Salvation Army is an Equal Opportunity Employer. We encourage applications from Veterans, individuals with disabilities, returning workforce members, individuals impacted by the justice system, and those without a college degree.
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The Salvation Army is committed to caring for those who care for others. We offer a comprehensive, affordable benefits package designed to support your health, your family, and your future.
Our benefits include:
Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield - multiple plan options with affordable premiums and low copays.
Prescription Coverage with Express Scripts - mail-order options for convenience and lower costs.
Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
Employer-Paid Basic Life Insurance and options to purchase additional voluntary life coverage for you and your dependents.
Short- and Long-Term Disability Insurance through Unum, including income-protection buy-up options.
Supplemental Aflac Plans (Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.
MetLife Pet Insurance available with preventive care options for your furry family members.
Employee Assistance Program (EAP) offering 24/7 confidential counseling, legal, and financial resources.
Paid Time Off (PTO) and Paid Holidays each year.
Retirement Savings Plan (403b) with employer match eligibility.
Opportunities for growth, training, and career development within one of the nation's largest and most trusted nonprofits.