Lead Store Sales Associate - Full-time - ARC20-05

Salvation Army

Holland, MI

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JOB DETAILS

SALARY

SKILLS

Banking Services, Communication Skills, Computer Skills, Customer Experience, Customer Support/Service, Driver's License, English Language, Funding, High School Diploma, Leadership, Lift/Move 25 Pounds, Operations, People Management, Point of Sale (POS) Systems, Policy Implementation, Problem Solving Skills, Procedure Implementation, Process Management, Product Management, Product Support, Resolve Customer Issues, Retail Management, Retail Operations, Retail Sales, Sales, Sales Operations, Sales Support, Store Closing, Store Opening, Willing to Travel

LOCATION

Holland, MI

POSTED

1 day ago

Store Lead Sales Associate - The Salvation Army

About Us

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate: $16.97/hr.

Status: Full-time 40 hours

Job Overview

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

Sales & Operations

Support management with product sales and acquisition
Implement store opening and closing procedures
Handle banking and daily deposits
Execute strategies to meet product acquisition, production and sales goals
Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

Create an enjoyable shopping experience with positive customer service skills
Handle customer complaints as needed
Support store maintenance and appearance
Maintain displays and floor layout plans
Identify ways to improve store appeal

Leadership & Communication

Provide direction to staff in absence of management
Communicate effectively with store management regarding operations
Support implementation of policies and procedures
Document and report concerns in behavior or attitude
Assist others with basic register problem solving

What We Offer

Opportunity to make a positive impact in your community
Professional development and growth opportunities
Supportive and mission-driven work environment
Comprehensive benefits package

Qualifications

Education & Experience

High School Graduate or Equivalent
Retail experience required

Skills & Abilities

Ability to speak, write and understand English for effective communication
Basic computer skills including Point of Sales System and payroll program
Proficient cash handling and accurate change-giving abilities
Strong customer service orientation

Certifications

Valid Driver's License and personal transportation for bank runs
Must be able to pass a Motor Vehicle Record Search

Physical Requirements

Regularly required to stand, use hands, handle, feel, hear, and talk
Frequently required to walk and reach with hands and arms
Occasionally required to climb, balance, stoop, kneel, or crouch
Must regularly lift and/or move up to 25 pounds
Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

Store environment with quiet to moderate noise level
May be dusty and experience temperature fluctuations based on weather
May stand for extended periods

Travel

May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits Package

Insurance & Financial

Comprehensive medical, dental, vision, and hearing coverage
Prescription drug plan
Voluntary life insurance
Competitive pension plan
403(b) retirement savings plan (immediate eligibility)

Paid Time Off

Vacation days (accrual begins after first month, eligible after 90 days)
Paid sick days
Paid holidays (immediate eligibility)

Lead Store Sales Associate - Full-time - ARC20-05

Salvation Army

Holland, MI

About the Company

Salvation Army

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