Calendar Management, Community and Social Services, Customer Support/Service, English Language, High School Diploma, Life Insurance, Maintain Compliance, Mathematics, Operations Management, Operations Processes, Physical Demands, Policy Development, Pricing, Problem Solving Skills, Procedure Development, Project Tracking, Purchasing/Procurement, Record Keeping, Retail, Retail Management, Revenue/Sales Reporting, Sales, Sales Tax, Staff Training, Up-Selling
Schedule/Hours: Full-Time
This position is responsible for:
Serves as lead worker to employees working in the Thrift Store; assisting store customers in donating, selecting, and purchasing store items; trains employees in the proper procedures for operating and maintaining a cash register; monitors employees work in progress and upon completion to ensure accuracy and completeness; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.
Key Responsibilities:
- Plans, schedules and assigns work of Store Clerks; instructs and trains employees in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with established store policies and procedures; assists employees in resolving routine problems; notifies Thrift Store Manager of unique operational or personnel problems.
- Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
- Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed; maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
- Ensures the store displays are properly prepared and maintained; supervises and participates in the rotation and/or rearranges of stock as directed; ensures that all items are returned to the proper location after customer's have handled.
- Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
Physical Requirements and Working Conditions:
- Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to operate a cash register. Ability to perform routine mathematical computations and count change. Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.
- Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.
Employee Benefits:
- Holiday & Paid Time Off
- Health Insurance, Vision & Dental discounts
- Supplemental Insurance Available
- Voluntary Life Insurance & more!
- High School diploma or G.E.D AND
- One year progressively responsible experience working in a retail store; OR
- Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications:
None.
Equal Opportunity Employer: Veterans | Disabled