Calendar Management, Coaching, Communication Skills, Community Support, Compensation and Benefits, Customer Relations, Customer Support/Service, Exceeded Sales Goal, Interviewing Skills, Job Fairs, Leadership, Marketing, Massage Therapy, Multitasking, Networking Events, Onboarding, Operational Support, Operations, Organizational Skills, Point of Sale (POS) Systems, Retail, Retail Sales, Sales, Stone Massage, Training/Teaching
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Lead Spa Associate / Recruiting Coordinator for New Spa Opening in Mesa
Join a Team That Believes in Taking Care of People
Hand & Stone Massage and Facial Spa is seeking a motivated and customer-focused Lead Spa Associate to help lead the front desk, support recruiting efforts, coordinate scheduling, and build community partnerships. This role is ideal for someone who enjoys sales, customer service, relationship building, and helping a team succeed.
Responsibilities
- Deliver an outstanding guest experience while promoting memberships, services, and retail products.
- Meet or exceed membership and retail sales goals.
- Support daily spa operations, opening/closing procedures, and front desk leadership.
- Assist with recruiting activities, including applicant outreach, interview scheduling, hiring events, and onboarding support.
- Coordinate staff schedules and help maintain appointment availability.
- Build relationships with local schools, businesses, and community organizations to support recruiting and marketing initiatives.
- Represent the spa at career fairs, networking events, and community outreach opportunities.
- Help create a positive, team-focused culture by supporting and coaching Spa Associates.
Qualifications
- Customer service and sales experience required.
- Leadership, recruiting, scheduling, or spa experience preferred.
- Strong communication, organization, and multitasking skills.
- Comfortable using scheduling and POS systems.
- Ability to work a flexible schedule, including nights and weekends.
Benefits
- Competitive hourly pay plus commissions and performance bonuses.
- Career growth and leadership opportunities.
- Employee discounts on services and retail products.
- Paid training and ongoing development.
- Fun, supportive team culture that celebrates both big and small wins.
Compensation: $18.00 - $20.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Hand and Stone Franchise Corp