Lead Service Technician

Rainier Recruiting

Phoenix, AZ

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JOB DETAILS

SKILLS

Background Investigation, Communication Skills, Computer Skills, Consulting, Credit Cards, Customer Relations, Customer Support/Service, Depth Perception, Diversity Recruiting, Documentation, Driver's License, Electricity, Equal Employment Opportunity (EEO), Executive Recruiting, Hand Tools, Hazard Analysis, Identify Issues, Industry Standards, Leadership, Lift/Move 50 Pounds, Load Testing, Maintain Compliance, Maintenance Services, Mathematics, Mentoring, National Electrical Code, Network Operations Center, OSHA, On Site Support, Organizational Skills, Preventative Maintenance, Problem Solving Skills, Recruiting/Staffing Agency, Safety Compliance, Safety Standards, Safety Training, Safety/Work Safety, Systems Administration/Management, Systems Maintenance, Team Lead/Manager, Team Player, Technical Drawing, Technical Writing, Willing to Travel

LOCATION

Phoenix, AZ

POSTED

30+ days ago

Lead Power Technician (Level 4)

Field Service | Critical Power Systems

Position Summary

We are seeking an experienced Lead Power Technician (Level 4) to support and lead field operations for critical DC and AC power systems. This role is ideal for a senior technician who enjoys hands-on technical work while also guiding projects, setting job-site standards, and mentoring other technicians.

Level 4 technicians serve as lead techs in the field, overseeing complex installations, ensuring safety and quality compliance, and acting as the primary technical authority on site. This is a safety-sensitive, travel-based role supporting mission-critical infrastructure environments.

Travel & Schedule

Approximately 50% travel, typically home on weekends
Occasional night or weekend work depending on customer requirements
Variable shifts based on project and site needs

Key Responsibilities

DC Power Systems Installation & Service

Lead installation, upgrade, and maintenance of DC power systems across multiple voltage levels
Install and service batteries, rectifiers, inverters, converters, and DC distribution equipment
Perform system diagnostics including load testing, voltage and gravity readings, and preventive maintenance
Troubleshoot and resolve complex DC power system issues

Power Distribution & Cabling

Lead installation of cable racking, ironwork, and support structures, including seismic-rated environments
Run, terminate, and dress power cabling; perform lug crimping and lacing
Ensure all electrical connections meet quality, safety, and industry standards

AC Power Work

Safely perform AC electrical work ranging from 120V single-phase up to 480V three-phase

Leadership & Job-Site Oversight

Act as the lead technician on assigned job sites
Conduct daily pre-job safety meetings and job hazard analyses
Inspect tools, equipment, and work areas for safety compliance
Mentor and train junior technicians (Levels 13)
Ensure adherence to OSHA, NFPA 70E, and customer-specific safety requirements

Documentation & Coordination

Prepare job reports, test documentation, and procedures
Coordinate with internal teams regarding scheduling, materials, and scope changes
Serve as the primary technical point of contact during field execution

Customer Interaction

Communicate professionally with customers regarding job progress, technical questions, and issue resolution
Represent the company with professionalism, accountability, and strong customer service skills

Required Qualifications

Experience

Minimum 46 years of hands-on DC power experience in telecom, data center, UPS, or utility environments
Proven experience leading job sites or acting as senior/lead technician

Technical Expertise

Strong understanding of DC power theory, batteries, rectification, and distribution
Solid mechanical aptitude and electrical troubleshooting skills
Ability to read and interpret technical drawings, manuals, and procedures
Strong math skills and comfort performing field calculations

Leadership & Professional Skills

Demonstrated ability to lead teams and mentor technicians
Strong organizational, communication, and problem-solving skills
Ability to work independently with minimal supervision
Proficient with basic computer applications and field documentation tools

Physical Requirements

Ability to lift up to 50 lbs unassisted; heavier loads with assistance
Ability to bend, kneel, crawl, climb ladders, and work at elevated heights
Comfortable working in confined spaces and industrial environments
Ability to work outdoors and in varying weather conditions
Prolonged use of hand and power tools
Adequate vision including color recognition and depth perception

Pre-Employment & Compliance Requirements

Acceptable driving record (motor vehicle report)
Background check per company and customer requirements
Drug testing (pre-employment and random, site dependent)
Blood lead test
DOT physical and medical qualification
Ability to meet all physical and safety requirements

Compensation & Benefits

Competitive, structured pay bands aligned to market data
Overtime opportunities
Company-issued credit card for all travel and job-related expenses
Paid weekly
Paid holidays and paid time off (prorated based on hire date or state law)
Medical, dental, and vision insurance options
Employer-paid life, disability, and employee assistance benefits
401(k) with employer contributions
Ongoing training and long-term advancement opportunities

Work Environment & Culture

We offer a stable, team-oriented environment where experienced technicians are trusted to lead and make an impact. Employees are supported with strong training, clear expectations, and the resources needed to do the job safely and correctly. Many technicians build long-term careers here, driven by teamwork, professionalism, and pride in high-quality work.

Who is Rainier Recruiting?

Rainier Recruiting is a boutique, award winning national staffing agency and executive search firm. Using an approach that treats every candidate like an executive search, we offer positions in contract-to-hire, Full-Time, and executive search. Named the #1 Best Workplace in Washington State in 2022, recognized as a ClearlyRated Best of Staffing firm, and identified as a top recruitment firm by multiple business journals, Rainier Recruiting is fast becoming a respected company. We are no longer the best recruiters you have never heard of. Rainier Recruiting is also proud to share our clients have a 93% repeat business rate. Rainier Recruiting is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of every organization that we partner with.

Lead Service Technician

Rainier Recruiting

Phoenix, AZ

About the Company

Rainier Recruiting

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