Lead Service Technician

Title: Lead Service Technician

Department: Service

Reports To: Service Director

Direct Reports: None

Position Summary

The Lead Service Technician is responsible for supporting the maintenance, repair, and rebuild of agricultural air seeding and precision planting equipment in both shop and field environments. This is a highly hands-on role focused on helping keep equipment operating reliably during critical seasons.

In this lead role, the position provides day-to-day work guidance, helps coordinate service work, and supports other service team members as needed. This role does not have formal supervisory responsibilities.

This role works independently and collaboratively with service team members to ensure work is completed safely, efficiently, and to a high-quality standard.

Travel Requirements

This role requires consistent weekly travel to customer locations to perform field service work. Team members are typically on the road Monday through Thursday, as needed the travel week will be extended to accommodate work demand.

Travel schedules may vary based on customer needs and seasonal demands. This role requires a high level of comfort working in field-based and travel-heavy environments.

Key Responsibilities

• Identify issues and complete repairs on air seeding and precision planting equipment. 
•  Disassemble, inspect, and reassemble mechanical components and systems. 
•  Perform field service work directly at customer locations. 
•  Safely operate hand tools, power tools, and diagnostic equipment. 
•  Drive company service vehicles to transport tools, parts, and equipment. 
•  Help coordinate daily service work and support team members in completing jobs. 
•  Ensure work is completed safely, efficiently, and to a high-quality standard. 
•  Maintain accurate and organized work practices. 
•  Communicate clearly with team members and leadership regarding repair status, priorities, and needs. 
•  Maintain a clean, safe, and professional work environment.
•  Keep accurate accounting of inventory used on jobs and documentation that includes pictures and video. 

Qualifications

• Experience working with agricultural or heavy equipment strongly preferred. 
• Strong mechanical aptitude with a solid understanding of mechanical systems and repair practices. 
• Proficient with hand tools, power tools, and general shop equipment. 
• Strong troubleshooting and problem-solving skills. 
• Self-motivated with the ability to work independently with minimal supervision. 
• Ability and willingness to travel weekly for field service work. 
• Physically capable of lifting 50 lbs and performing hands-on mechanical work. 
• Strong attention to detail, reliability, and work ethic. 
• Ability to take initiative and support others in a team-based environment. 
• Valid driver’s license and clean driving record required.
• Class A CDL preferred.
• Agricultural or farming background is a strong plus. 

Why This Role Matters

Agricultural equipment performance directly impacts planting, harvesting, and overall farm productivity. The Lead Service Technician plays a key role in helping farmers keep their equipment operating reliably during critical seasons. By identifying issues and performing high-quality repairs in both shop and field environments, this role helps minimize downtime and keep operations moving.

Red E offers more than a job—this role is an opportunity to be part of helping farmers feed the world. By delivering practical, high-performance solutions and supporting customers where they operate, this role contributes to improving farm operations, building long-term trust, and making a difference every day.