Lead Sales Operations Consultant

Lumen

Raleigh, NC(remote)

JOB DETAILS
SALARY
$84,629–$112,838 Per Year
SKILLS
Accounts Receivable, Analysis Skills, Artificial Intelligence (AI), Business Development, Corporate Communications, Customer Training, Distribution Channel, Equal Employment Opportunity (EEO), Finance, Frequently Asked Questions (FAQ), Genetics, Identify Issues, Marketing, Online Communications, Organizational Development/Management, Sales, Sales Analysis, Sales Management, Sales Operations, Sales Support, School Attendance, Team Lead/Manager, Training/Teaching
LOCATION
Raleigh, NC
POSTED
Today

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

The Lead Sales Operations Consultant will be responsible for managing the analytics, investigation, and sales recognition analysis and reporting for a specific sales region. The role will interface with sales teams, sales managers and executive management to report and analyze specifics around the sales recognition process and how it relates to incentive compensation.

The Main Responsibilities

  • Designs/develops highly complex sales operations programsprocesses impacting service, support, or distribution.

  • Using broad sales operations & business knowledge, identifies issues & opportunities.

  • Acts as subject matter expert for customers & sales employees.

  • Provides analytical support to senior sales management to evaluate organizational effectiveness.

  • Makes recommendations to enhance productivity, sales revenues & collaboration between operations, sales, marketing, product, finance & distributors.

  • Ensures sales operations policiespractices are reviewedrevised as technology & business conditions change.

  • Develops/delivers training to customers & sales force. May visit customer site.

  • Leads project teams.

  • Creates very complex reports & account analysis.

What We Look For in a Candidate

Required

  • Bachelor's degree equivalent education and relevant experience

  • 6+ years of related experience

Preferred

  • Master's degree

  • 4+ years of related experience

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI

$93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (

Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 341743

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Privacy Notice, please visit:

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

About the Company

L

Lumen

At Lumen, talent matters. We place employees with the greatest potential in the most impactful roles by providing you with the tools to level up in your career. We are a global company of approximately 38,000 professionals dedicated to unleash the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, the government, and communities deliver amazing experiences.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
WEBSITE
https://www.lumen.com/en-us/about.html