Lead Reviewer / Quality Assurance Specialist (Policy/Compliance Focus)
American Technology Consulting
Sioux Falls, SD
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JOB DETAILS
LOCATION
Sioux Falls, SD
POSTED
30+ days ago
Position Overview
The Lead Reviewer / Quality Assurance Specialist will oversee the review and
quality assurance of policies, procedures, and compliance documentation. This
role ensures that all materials are accurate, consistent, compliant with
applicable regulations, and aligned with organizational standards. The
specialist will serve as the lead point of contact for review cycles, coordinate
with stakeholders, and mentor junior reviewers to maintain a culture of quality
and accountability.
Key Responsibilities
* Lead the review and quality assurance process for policies, procedures,
reports, and regulatory documents.
* Ensure documents are compliant with applicable laws, regulations, and
internal standards.
* Provide detailed feedback on accuracy, clarity, readability, and consistency
of policy documents.
* Develop and maintain quality assurance checklists, review protocols, and
style guides.
* Collaborate with policy analysts, compliance officers, and subject matter
experts to resolve discrepancies.
* Track, monitor, and document review findings, trends, and corrective actions.
* Mentor and guide junior reviewers, providing training and best practices for
policy and compliance reviews.
* Support audits, regulatory inspections, and external reviews by ensuring
documentation readiness.
* Recommend and implement process improvements to strengthen document quality
and compliance.
* Serve as liaison between compliance, legal, and business units during the
policy review cycle.
Required Qualifications
* Bachelor’s degree in Public Policy, Law, Business Administration, or related
field.
* 5+ years of experience in policy review, compliance monitoring, or quality
assurance of documentation.
* Strong knowledge of regulatory requirements, policy frameworks, and
compliance standards.
* Proven ability to review and edit complex documentation with high attention
to detail.
* Excellent written and verbal communication skills, with the ability to
present findings clearly.
* Experience using document management and collaboration tools (e.g.,
SharePoint, Confluence, MS Office Suite).
* Demonstrated ability to lead review cycles and mentor junior staff.
Preferred Qualifications
* Experience in government, healthcare, or other highly regulated industries.
* Familiarity with policy management systems and compliance tracking tools.
* Professional certifications such as Certified Quality Auditor (CQA),
Certified Compliance & Ethics Professional (CCEP), or equivalent.
Soft Skills
* Strong attention to detail and organizational skills.
* Analytical mindset with the ability to identify inconsistencies and risks.
* Collaborative approach, with ability to influence stakeholders and drive
consensus.
* Commitment to upholding compliance, transparency, and accountability.