Lead QA Engineer

Description

At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

Torrid is seeking a Lead QA Engineer to drive quality across our eCommerce site, mobile app, and system integrations. In this role, you'll lead testing efforts including test planning, execution, automation, defect management, and reporting. You'll support multiple high-impact initiatives, balancing priorities in a fast-paced environment while ensuring projects are delivered successfully and on time.

What You'll Do:

• Lead QA efforts for Torrid's eCommerce and mobile applications in an Agile environment.
• Coordinate testing activities with QA, Development, Product, and Project teams.
• Mentor QA team members and manage offshore/contract testing resources.
• Translate business requirements into test plans, test cases, and automation scripts.
• Develop and communicate test strategies, execution status, defect reports, and risk mitigation plans.
• Execute and oversee functional, integration, system, regression, end-to-end, and non-functional testing.
• Support UAT, release validation, and post-production testing.
• Manage defects through triage and resolution using tools such as Jira and TestRail.
• Participate in Scrum ceremonies and provide QA status updates.
• Design, implement, and maintain web and mobile (iOS/Android) automation frameworks.
• Leverage AI-powered testing solutions to improve automation stability, increase test coverage, prioritize risk-based testing, and accelerate test creation.
• Identify testing risks and drive proactive quality improvements across projects.

What You'll Need:

• Strong knowledge of QA methodologies and testing practices across the SDLC, including functional, regression, integration, and end-to-end testing.
• Experience testing eCommerce platforms and native mobile applications (iOS/Android).
• Hands-on experience with automation frameworks such as Selenium, Cypress, and Appium, using languages including Python, Java, or JavaScript.
• Proficiency with Jira, TestRail, and CI/CD pipelines.
• Familiarity with AI-driven testing tools, including self-healing automation, visual testing, and natural language test generation.
• Ability to develop test strategies, create test cases, and align testing efforts with business requirements.
• Experience building and maintaining scalable web and mobile automation frameworks.
• Strong defect management, risk assessment, and problem-solving skills.
• Skilled at creating QA metrics, status reporting, and stakeholder communications.
• Experience facilitating defect triage, Scrum ceremonies, and release readiness reviews.

What You'll Get:

• A culture where people are accepted and encouraged to be who they are.
• Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
• Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
• Generous 50% employee discount and access to employee-only sales.
• Support the causes you're passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
• Child Care Discount at participating locations.
• Tuition reimbursement program
• Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
• Discounts on cell phones, and computer purchases, entertainment tickets and more.
• Pet insurance for your fur babies.
• Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
• You'll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization.

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window: Salary: $129,000 - $135,000

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf

EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf