Lead Plumbing Service Technician

Innovative Air 

Lead Plumbing Service Technician

Location: White Plains, NY

Own the Call. Fix It Right.

Innovative Air provides fast, professional residential service with a customer-first approach and a reputation built on trust and details. We're looking for a Lead Plumbing Service Technician to join our team.

As a Lead Plumbing Service Technician, you'll run residential plumbing service calls end-to-end, diagnose, explain options, complete repairs/installations, and deliver a clean, low-stress experience for homeowners.

Key responsibilities for Lead Plumbing Service Technician

• Diagnose and repair plumbing issues (primarily residential; occasional light commercial service as scheduled)
• Install fixtures, perform preventive maintenance, and ensure code compliance
• Communicate clearly with homeowners and document work in ServiceTitan (preferred)
• Maintain truck/stock organization and jobsite cleanliness
• Participate in an on-call rotation (details and frequency shared during interview).

Qualifications for Lead Plumbing Service Technician

• 3 or more years of plumbing service experience
• Valid driver's license and an acceptable driving record (per company policy/insurer requirements).
• Employment is contingent on passing a background check consistent with applicable law.
• Journeyman license/certification preferred (as applicable in our service area).
• Strong troubleshooting + customer communication

Pay & benefits

• Full-time, W-2 Employment
• Pay: $35 to $50 per hour (based on experience)
• Substantial commissions, performance bonuses and spiffs
• Year-round steady work + bonus opportunities (where applicable)
• Health/dental/vision options, PTO, retirement plan options
• Truck/tools/fuel support (role-dependent)

Why Innovative Air 

We're not a private-equity roll-up; our owners are here, and culture actually matters. We hire pros, trust them, and back them with training and structure so they can do great work. If you want stability, respect, and a team that values doing the right thing in customers' homes, this is it. 

Innovative Air is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to creating an inclusive workplace.