Lead Patient Access Rep- Community Hospital Westfield

Community Health Network

Westfield, IN

JOB DETAILS
SKILLS
Administrative Skills, Behavioral Health, Billing, Business Support, Cancer, Clinical Research, Communication Skills, Community Health, Customer Relations, Customer Support/Service, Healthcare, Healthcare Providers, High School Diploma, Hospital, Insurance, Leadership, Leading Edge Technology, Legal, Medical Office, Medical Terminology, Nursing, On Call, Organizational Skills, Presentation/Verbal Skills, Protective Services, Statistics, Supply Chain, Team Lead/Manager, Telephone Skills, Work From Home, Writing Skills
LOCATION
Westfield, IN
POSTED
14 days ago

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  • Lead Patient Access Rep- Community Hospital Westfield

Lead Patient Access Rep- Community Hospital Westfield

Job Ref

2602925

Apply Today!

Category

Administrative & General Support

Job Family

Administrative / Secretarial

Department

Patient Access Ambulatory

Schedule

Full-time

Facility

Community Hospital Westfield

Westfield, IN 46074

United States

Shift

Day Job

Hours

Monday - Friday 7:30am - 4:00pm

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.

Make a Difference

The Lead Patient Access Representative will help coordinate all aspects of Patient Access in a manner that ensures a customer-focused quality conscious work climate. The primary function of this position is to assess the departments' and individual team members' needs for educational opportunities. It is the responsibility of the Lead to onboard new hires, develop training materials, provide statistical data to leadership, complete team member audits and provide coverage in patient access areas. The Lead will serve as a liaison for team members and supervisors through daily actions by serving as the first point of contact for team members for process and procedural concerns. This position requires participation in on-call rotation within the department.

Exceptional Skills and Qualifications

  • High School Diploma or GED required.
  • Minimum of two years of experience in a healthcare/medical office environment.
  • Ability to work well under pressure in a fast paced environment.
  • Excellent verbal and written communication skills, including email, face-to-face patient and co-worker interactions as well as professional phone skills.
  • Excellent written and verbal communication skills.
  • General knowledge of patient accounts.
  • Knowledge of registration requirements.
  • Working knowledge of billing/insurance requirements.
  • Knowledge of insurance requirements including: pre-certification, insurance verification, pre-registration and scheduling.
  • Ability to interact well with all types of customers.
  • Ability to develop and implement new processes.
  • Knowledge of medical terminology.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

Apply Today!

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About the Company

C

Community Health Network

Community Health Network was created more than 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever.

As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Healthcare Services
WEBSITE
http://www.ecommunity.com/