Lead Mobile Technician

Position Functions:

• Make certain all technicians under their lead are working safely, effectively, and efficiently.
• Diagnose and repair transmission, engine, electrical, suspension, driveline, HVAC, brakes and air systems on tractors and trailers.
• Travel to various remote sites to accomplish field repairs on equipment that is broken down, where relocating them to the main shop would be counterproductive.
• Perform all repairs in various weather conditions and site environments safely and efficiently.
• Perform light trailer body repairs including doors, tires, lighting system etc.
• Maintain services for the company's fleet of vehicles.
• Maintain shop equipment and service truck as per company guidelines.
• Evaluate safety concerns and make necessary adjustments to ensure safety during travel, and any duties performed while onsite at the various locations is always to the highest standard.
• Test mechanical products and equipment after repair of assembly to ensure proper performance and compliance with manufacturers' specifications.
• Efficiently account for paid time on work orders and document various steps taken throughout the repair process to ensure maximum warranty recovery and historical data for potential future information.
• Maintain a high level of productivity and be able to work within or better than SRT times.
• Ability to source needed parts when necessary and communicate with Parts Supervisor of domiciled terminal for proper payment to vendor.
• Maintain parts inventory integrity, warranty, core parts and parts usage tracking from cradle to grave.
• Carry, monitor, and answer company issued cellphones, text, emails, and any other form of expected communications with accounts and management staff.
• Focused on excellent customer service, and resolution oriented.
• May perform other duties as assigned.