Communication Skills, Compensation and Benefits, Electronic Medical Records, Health Plan, Healthcare, Interpersonal Skills, Leadership, Medical Office, Medical Office Administration, Medical Record System, Medical Records, Multitasking, Office Management, Organizational Skills, Patient Assessment, Record Keeping, Schedule Development, Team Player
Location: Midtown Manhattan Compensation: $50,000/year
About the Role
We are a highly regarded specialty medical practice in Manhattan seeking a professional and experienced Lead Medical Receptionist to join our team. This role is ideal for someone with a strong background in patient-facing administrative work who thrives in a fast-paced environment and is committed to delivering an outstanding patient experience.
Responsibilities
- Serve as the lead Medical Receptionist for front desk operations at one of our Manhattan offices
- Greet and assist patients in a warm, professional manner
- Manage appointment scheduling, confirmations, rescheduling, and follow-ups
- Oversee the daily and weekly front desk staff schedule to ensure coverage
- Maintain accurate patient records and handle check-ins, check-outs, and payments
- Collaborate with clinical staff and remote scheduling team to ensure a smooth patient flow
- Provide a consistent, welcoming experience that encourages positive online feedback
- Take ownership of front desk performance, accountability, and service standards
Qualifications
- 5+ years of experience in a patient coordination or medical front office role (specialty practice preferred)
- College degree.
- Prior experience in a lead or supervisory role is strongly preferred
- Proficiency with EMR/EHR systems (e.g., Nexgen, AthenaHealth, or similar)
- Excellent interpersonal, multitasking, and communication skills
- Highly organized, dependable, and motivated by service and results
- Must have a completed Bachelor's Degree
- Looking for a long-term opportunity—not seeking short-term applicants or job hoppers
Compensation & Benefits
- Base salary: $50,000/year
- PTO, paid holidays, health benefits and 401k available after introductory period
Why Join Us?
- Be a central part of a well-established, respected medical practice in Manhattan
- Enjoy a leadership role and professional growth
- Join a collaborative team focused on delivering top-tier care and service
Apply today and take the next step in your healthcare career with a team that values professionalism, purpose, and performance.
Job Type: Full-time
Pay: $50,000 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Medical Specialty:
Experience:
- Patient Coordinator: 5 years (Required)
- Medical Office Management: 3 years (Required)
- NextGen: 1 year (Preferred)