Sign upLog in
See more jobs
One Hour Heating & Air Conditioning logo

Lead HVAC Technician / Field Operations Lead

One Hour Heating & Air Conditioning

  • San Ramon, California
  • 2 days ago

    Highlights

    The Lead HVAC Technician supports daily field operations by performing advanced service, repair, and maintenance on residential and light commercial HVAC systems while providing leadership to the technician team. This role serves as the primary field lead, ensuring high‑quality workmanship, strong customer experience, and smooth coordination between technicians, dispatch, and management.

    Numbers & Facts

    LocationSan Ramon, California
    IndustryConstruction - Residential & Commercial/Office
    Company Size50 to 99 employees
    Websitehttp://www.OneHourMAGIC.com

    Description

    Benefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Opportunity for advancement
    • Training & development
    Join Our Team of HVAC Service Pros Today!
    Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
     
    Lead HVAC Technician / Field Operations Lead

    JOB SUMMARY  
    The Lead HVAC Technician supports daily field operations by performing advanced service, repair, and maintenance on residential and light commercial HVAC systems while providing leadership to the technician team. This role serves as the primary field lead, ensuring high‑quality workmanship, strong customer experience, and smooth coordination between technicians, dispatch, and management. The Lead Tech also steps in to oversee service calls, resolve escalations, and support operational workflow when needed.

    KEY RESPONSIBILITIES

    • Performs advanced diagnostics, service, repair, and maintenance on residential and light commercial HVAC systems

    • Leads, mentors, and supports HVAC technicians in the field; provides guidance on technical issues, job quality, and customer communication

    • Acts as the field point‑person for daily operations, coordinating with dispatch and management to ensure efficient scheduling and job completion

    • Handles complex or escalated service calls and provides on‑site problem resolution

    • Reviews job quality, workmanship, and safety practices; ensures adherence to company standards

    • Supports onboarding and training of new technicians

    • Maintains a clean, organized work area and ensures technicians follow cleanliness and professionalism standards

    • Ensures company vehicles are properly stocked, maintained, and presentable

    • Promotes a safety‑first culture and models safe work practices at all times

    • Communicates clearly with customers, technicians, and office staff to ensure smooth service delivery

    • Assists management with operational tasks such as inventory checks, job follow‑ups, and workflow improvements

    MINIMUM REQUIREMENTS

    • High school diploma or equivalent

    • 3–5+ years of successful HVAC service experience in residential/light commercial

    • Strong diagnostic skills and technical competence

    • Demonstrated leadership ability or prior experience mentoring junior technicians

    • NATE certification preferred

    • Excellent communication and customer‑service skills

    • Ability to pass a background check and drug screen

    • Clean driving record

    • Professional, reliable, and able to represent the company with integrity

     
    Compensation: $45.00 per hour




    Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

    About Company

    Please read our story at http://www.onehourmagic.com/we-believe/our-story/ We believe in… heart and excellence. We believe your life is BETTER when you’re more comfortable. We believe if we miss our narrow appointment window for ANY reason, you don’t pay a DIME for our service. We believe in service till 10pm, because we think we should be available when it’s convenient for YOU, not the other way around. We believe in Super Sealing your air ducts, so you air condition your HOME, not your attic. We believe happy employees MAKE happy customers. We believe that when you give people choices, they’ll make the best decision for themselves. We believe you should NEVER be uncomfortable in your own home. We believe our Comfort Club’s annual maintenance, 24 hour guaranteed service and 30% off repairs for $19.95 a month gives you WAY more than what you pay for. We believe if you don’t love great movie quotes, then frankly my dear, we don’t give a damn. We believe what YOU say about us is our best advertisement. We believe that without HEART, there can be no EXCELLENCE.

    Similar Jobs

    See more jobs