About Brighter Day Services
Brighter Day Services is a fast-growing home and commercial services company providing on-demand cleaning and multi-line services across multiple regions. The company operates using a flexible, performance-driven model that connects clients with service providers quickly and efficiently.
We are building a high-performance sales and operations team and are seeking a Lead Generalist Supervisor to take on a key leadership role focused on revenue growth, team development, and operational execution.
Role Overview
The Lead Generalist Supervisor is responsible for both generating revenue and leading a team of Lead Generalists. This is a producing leadership role that combines sales performance with team management.
The Supervisor will:
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Close residential and commercial service deals
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Support and improve team sales performance
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Manage and develop a team of 2–4 Lead Generalists
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Drive weekly and monthly revenue targets
This role is designed for individuals ready to move from individual sales into leadership while maintaining strong earning potential.
Key Responsibilities
Sales & Revenue Generation
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Close residential and commercial service deals
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Follow up with inbound leads and outbound opportunities
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Assist team members in closing deals and improving performance
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Meet or exceed weekly and monthly revenue targets
Team Leadership & Coaching
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Manage a team of 2–4 Lead Generalists
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Provide training, coaching, and daily support
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Monitor team performance, activity, and results
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Maintain accountability and consistent execution across the team
Operations & Systems
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Utilize BookingKoala and internal systems to manage jobs and clients
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Ensure accurate notes, scheduling, and communication
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Maintain high service quality and customer satisfaction standards
Hiring & Team Growth
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Assist with onboarding and training new Lead Generalists
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Support team expansion and staffing goals
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Help build and maintain a fully staffed, high-performing team
Compensation Structure
This role offers a multi-layered commission and bonus structure:
Personal Sales Commission
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Residential: 12%–16% per job
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Commercial: 10%–15% per contract
Team Revenue Override
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Earn 1%–2% on total team revenue
Bonuses & Incentives
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Weekly volume bonuses based on performance
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Recurring contract bonuses with ongoing monthly earnings
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Performance accelerator opportunities with increased commission rates
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Milestone bonuses tied to revenue and growth targets
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Monthly KPI bonus pool based on performance metrics
Earning Potential
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Uncapped income
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Multiple revenue streams (personal production, team performance, and bonuses)
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Increased earning potential through leadership and team growth
Qualifications
Required
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Experience in sales, customer service, or commission-based roles
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Strong communication and closing skills
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Ability to manage multiple tasks and conversations
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Self-motivated with a performance-driven mindset
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Leadership ability or readiness to step into a leadership role
Preferred
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Experience in home services, cleaning, or field services
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Prior team leadership or supervisory experience
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Familiarity with CRM or scheduling systems
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Strong organizational and follow-up skills
Work Environment & Schedule
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Remote-based position
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Flexible scheduling with expectation of availability during peak hours
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Weekend availability is preferred and incentivized
Growth Opportunity
This role is designed as a pathway into higher leadership positions, including:
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Sales & Operations Manager
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Regional Leadership Roles
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Expanded operational and executive positions