Lead Food Service Worker

General Summary of Position
May work anywhere on the property where food is prepared. This individual under the leadership of on-site management and/or supervisors will coordinate the activities of workers and/or service employees engaged in food operations or services at smaller less complex facilities or locations in the areas of commercial health care schools universities or other establishments. The general responsibilities of the position include those listed below but MedStar/Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts depending on business necessities and client requirements.

Shift: Monday through Friday 6:00am- 2:30pm and rotating weekends 12:00pm- 8:30pm

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Assists in ensuring a safe working environment throughout the facility for all employees.
• Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
• Responsible for the supervision of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.
• Responsible for orientation and training of employees.
• Performs day-to-day assignments in addition to supervision duties.
• Works with customers to ensure satisfaction in such areas as quality service and problem resolution.
• Takes an interest and initiative in the development of the food service team.
• Attends all allergy and food borne illness in-service training.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Attends training programs (classroom and virtual) as designated.
• Maintains key control of operations and responsible for activities to ensure opening closing and daily procedures are completed.
• Serves as working lead coordinating activities of workers or service employees engaged in food operations or services at smaller less complex facilities of commercial health care facility school campus or another establishment.
• Participates in multidisciplinary quality and service improvement teams as appropriate.
• Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.

Minimal Qualifications
Education

• High School Diploma or GED required or
• equivalent required

Experience

• 1-2 years Related work experience required

Knowledge Skills and Abilities

• Excellent problem-solving skills and ability to exercise independent judgment.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact with all levels of management internal departments and external agencies.
• Working knowledge of various computer software applications.