We're looking for a Lead Food & Beverage Attendant to help run a smooth, guest-focused operation by leading the shift, supporting the team, and keeping service moving at a high standard. This is a hands-on role-ideal for someone who can jump in, coach others, and keep the department organized and ready for business.
Lead daily shift execution in food & beverage outlets (breakfast, restaurant, bar, banquets-based on property needs)
Set the pace: opening/closing duties, service setup, sidework, cleanliness, and restocking
Support and coach team members on service standards, guest interaction, and procedures
Assist with training new hires and reinforcing consistency across the team
Handle guest concerns quickly and professionally; escalate when needed
Maintain food safety and sanitation standards (cleaning schedules, temp logs, safe food handling)
Ensure supplies are stocked and organized; communicate low inventory needs to leadership
Support upselling and promote specials to help drive revenue
Follow brand standards and hotel policies at all times
1+ year(s) food & beverage experience (hotel experience a plus)
Prior lead, trainer, or shift-lead responsibilities preferred
Strong guest service mindset with calm problem-solving under pressure
Reliable attendance and punctuality-this role sets the tone for the team
Able to multitask in a fast-paced environment
Comfortable standing for long periods and lifting up to 40 lbs
Flexible schedule: mornings/evenings, weekends, and holidays
Food safety knowledge (ServSafe preferred, not required)
Must be able to work on your feet for extended periods
Health/Dental/Vision (for eligible employees)
Paid Time Off
Hotel travel discounts
Meal/shift perks (based on property policy)
Growth opportunities within the hotel