Lead Engineer - AI Trust & Governance

Software EngineeringJob Category: Software EngineeringAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level‑up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About the RoleWe are seeking a highly skilled, hands‑on, and deeply technical Software Development Engineer to help build our AI Governance platform from the ground up.This is a critical senior role responsible for designing and developing both the front‑end and back‑end foundations of a platform that enables safe, trusted, and scalable AI deployment across the enterprise.What You'll DoFull Stack Platform Development: Lead the end‑to‑end design, development, and scaling of the AI governance platform, building both the front‑end and back‑end components that support enterprise wide AI governanceAI‑Assisted Engineering: Use AI development tools such as Claude and other coding assistants as part of the software development lifecycle to accelerate delivery, improve code quality, prototype faster, and enhance engineering productivityAWS Cloud Infrastructure Development: Design and build secure, scalable, and resilient cloud native infrastructure on AWS to support platform services, governance workflows, system integrations, and application performance at enterprise scaleML and AI Platform Services: Build and support platform capabilities that enable AI and machine learning systems to be governed, monitored, tracked, and managed throughout their lifecycle, including services that support model and agent operationsCI/CD Delivery Process Knowledge: Bring practical knowledge of CI/CD concepts, automated testing, and deployment workflows, and release management practices to help ensure the platform can be delivered reliably across environmentsArchitecture and Technical Design: Define and drive the overall platform architecture, including service design, API strategy, data flows, integration patterns, event‑driven workflows, and system scalability considerationsMonitoring and Operational Visibility: Develop monitoring capabilities that provide insight into system health, application performance, workflow execution, service reliability, and platform usage across the governance ecosystemObservability and Telemetry: Build observability components that capture logs, metrics, traces, and runtime telemetry across platform services, enabling deeper diagnostics, issue detection, root cause analysis, and ongoing operational intelligenceGenerative AI Platform Development: Assist with designing and developing Generative AI capabilities as part of the platform, including LLM powered features, intelligent workflows, agent‑based functionality, and other AI native applicationsTechnical Leadership and Ownership: Provide strong technical leadership across the stack, establish engineering standards, influence design decisions, mentor other engineers, and take ownership of delivering a strategic platform from the ground upCross Functional Collaboration: Partner closely with product, architecture, security, compliance, governance, and engineering stakeholders to translate business goals and trust requirements into scalable technical solutionsWhat We're Looking For10+ years of professional software development experience with significant depth across both front‑end and back‑end developmentStrong hands‑on expertise in full stack development, including modern front‑end frameworks, API design, distributed systems, and back‑end application developmentProven experience building complex platforms or enterprise applications from scratchDeep experience with AWS and cloud‑native architecture, including designing scalable, secure, and production grade systemsStrong experience with platform engineering, developer infrastructure, and production software delivery practicesDemonstrated ability to build and scale CI/CD pipelines, automated frameworks, and deployment workflowsExperience building systems with strong monitoring, observability, logging, telemetry, and operational insight capabilitiesStrong architectural judgmentExperience working in environments where security, compliance, governance, and auditability are important design considerationsComfort working across ambiguity and leading technical execution in highly visible, high‑impact initiativesExcellent collaboration and communication skillsDemonstrated experience using Generative AI as part of the software development lifecyclePreferred Qualifications (Bonus Points)Experience with Salesforce EcosystemExperience building or supporting AI governance, model governance, risk, trust, compliance, or observability platformsExperience with Gen AI applications, LLM‑powered systems, agentic workflows, and model evaluation frameworksExperience with MLOps, LLMOps, or AI platform engineering, including model lifecycle tooling and development controlsFamiliarity with data privacy, model risk, or regulatory considerations in enterprise AI environmentsExperience in regulated or trust sensitive industries where system reliability, governance, and control are criticalExperience designing systems for auditability, lineage, traceability, and evidence managementBenefitsIn the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Candidate Privacy StatementPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. Know your rights: workplace discrimination is illegal.#J-18808-Ljbffr