Lead Driver / Mover

Required: 2+ years of experience in the moving or storage industry
Preferred: 2+ years in a team lead or supervisory role
Required: Valid driver’s license and clean driving record
Preferred: Experience driving box trucks or pickup trucks with trailers
Ability meet the physical requirements of the position with or without reasonable accommodation
Strong communication skills and customer-facing experience
Tech-savvy and comfortable using a smartphone and apps for scheduling, tracking, etc. (Slack, Back Office system, etc.)
Strong decision-making skills in dynamic, real-time job environments

• Lead and oversee customer job sites, including trailer deliveries, pickups, and full-service moves.
• Manage third-party labor teams and ensure safe, professional handling of all items.
  Ensure jobs are completed on time and to spec, providing on-site quality control and accountability.
• Direct and support labor teams throughout each job.
  Train and coach team members on safety, proper lifting techniques, and customer service expectations.
• Foster a collaborative and respectful working environment on every site.
  Operate pickup trucks and/or box trucks (with or without trailers) as part of job execution.
• Safely transport equipment and materials between customer locations, parking lots, and staging areas.
• Ensure all driving complies with DOT and Flex standards.
  Serve as the on-site point of contact for the customer throughout the job.
• Communicate clearly and professionally with customers to set expectations and resolve any concerns.
• Represent Flex’s values of professionalism, reliability, and innovation.
• Ensure all team members adhere to safety protocols and use required protective equipment.
• Conduct pre-job safety walkthroughs and identify any risks or concerns before starting work.
• Report any incidents or job exceptions promptly to HQ/Operations.