Lead CSR / Teller - Hammond - Full Time

Fifth Third Bank, N.A.

Hammond, IN

JOB DETAILS
SKILLS
Banking Services, Customer Experience, Customer Support/Service, Operations, Risk Management
LOCATION
Hammond, IN
POSTED
2 days ago

Make banking better by providing exceptional customer service and building strong relationships.
Responsible for complex duties with independence, exercising sound judgment and adhering to policies to ensure a positive customer experience and manage risks.
Key duties include listening to customer needs, guiding them to appropriate products, following up, maintaining confidentiality, and referring customers to specialists.
Assist in daily operations like cash handling, balancing records, and reporting.
Train new team members and stay updated on policies.
Requires high school diploma, cash handling experience, confidence in public interaction, and flexibility in scheduling.
Work environment is a normal office setting with computer use.
Position located in Hammond, Indiana.
Offers comprehensive benefits and competitive salary based on experience and location.

About the Company

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Fifth Third Bank, N.A.