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Lead Consultant | Telecom | OSS/BSS

IMCS Group Inc

Richardson, TX

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JOB DETAILS
SKILLS
Call Centers, Communication Skills, Consulting, Customer Support/Service, Customer/Client Research, Diversity Recruiting, Finance, Fortune 500 Customers, Health Information Technology, Interpersonal Skills, JavaScript, Operational Support Systems (OSS), Order Management, Requirements Management, Scripting (Scripting Languages), ServiceNow
LOCATION
Richardson, TX
POSTED
24 days ago
Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job TitleLead Consultant | Telecom | OSS/BSS
Work Location & Reporting AddressRichardson, TX 75082 **Hybrid work setup**
Vendor Rate***/Hr***
Contract duration6
Target Start Date11 Jun 2026


Job Details:
Must Have Skills
Servicenow
Good Communication Skill
Good Technical Skill



Detailed Job Description
Design, configure, and implement ServiceNow FSM modules including Work Order Management, Dispatch, Scheduling, and Mobile Agent. min 3 years handson experience on FSM moduleCollaborate with clients to gather requirements, define solutions, and deliver customized FSM implementation.Integrate FSM with other ServiceNow modules and thirdparty systems.Strong understanding of ServiceNow architecture, scripting JavaScript, and workflows.Excellent communication and interpersonal skills with a clientfaci


Minimum years of experience
>10 years


Certifications Needed :No


Top 3 responsibilities you would expect the Subcon to shoulder and execute
Collaborate with clients to gather requirements, define solutions, and deliver customized FSM implementation.
Integrate FSM with other ServiceNow modules and thirdparty systems.
Strong understanding of ServiceNow architecture, scripting JavaScript, and workflows.


Interview Process (Is face to face required?) Yes

Custom Fields:
Name: Intake Call Completed
Value: true

Name: Intake Call Requested
Value: true



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

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IMCS Group Inc