Lead Consultant Prof Services ATC

Job Description:

This position requires client location/office presence a minimum of 1 day per week and is only located in the location(s) posted.  No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it.

Overall Purpose: To leverage industry expertise and broad product knowledge to deliver strategic, client-centered solutions and manage complex projects, from client identification through final invoicing, while ensuring customer satisfaction and engaging in sales activities.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Project Management: Oversee project activities from client identification to invoicing, ensuring timely delivery.
• Technical Expertise: Design, implement, and test solutions with deep product knowledge and system architecture skills.
• Client Engagement: Build strong client relationships, identify needs, and deliver tailored strategic solutions.
• Billable Projects & Sales Support: Manage billable projects, lead technical delivery, ensure customer satisfaction, maintain accurate timekeeping, engage in sales activities, prepare proposals, and develop strategic plans to generate business.
• Knowledge Management: Contribute to knowledge repositories, mentor others, and provide inputs to strategic service development.

Supervisor: No

Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.

Education/Experience: Bachelor’s degree (BS/BA) desired. 8+ years of related sales experience.

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.