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Lead Consultant | Banking | Product Management

IMCS Group Inc

Boca Raton, FL

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JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Application Programming Interface (API), Artificial Intelligence (AI), Atlassian JIRA, Backlog Prioritization, Banking Services, Billing, Business Analysis, Call Centers, Cloud Computing, Computer Science, Consulting, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Cross-Functional, Customer Escalations, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, DevOps, Diversity Recruiting, Establish Priorities, Feasibility Analysis, Finance, Fortune 500 Customers, Gap Analysis, GitHub, Go Programming Language (Golang), Health Information Technology, Incident Management, Information Technology & Information Systems, Jenkins, Large-Scale Systems, Leadership, Marketing, Microservices, Microsoft Windows Azure, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Product Demonstration, Product Management, Product Planning, Product Strategy, Production Support, Project Management Professional (PMP), Quality Assurance, Redis, Regression Testing, Release Management/Engineering, Requirements Management, Risk Analysis, Root Cause Analysis, SQL (Structured Query Language), Sales Management, Scrum Project Management and Software Development, ScrumMaster, ServiceNow, Software Development Lifecycle (SDLC), Splunk, Sprint Planning, Sprint Retrospective, System Integration (SI), Tableau, Technical Leadership, User Interface/Experience (UI/UX)
LOCATION
Boca Raton, FL
POSTED
17 days ago
Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: POC: Brenda

Rate ***/hr

Work from Boca Raton, FL client office. No Remote, No Hybrid.

Ready to join on Day 1. Good to skip relocation cases, as delay in relocation may result into client escalation.

Job Description: Product Owner / Technical Product Manager
Role Summary
We are seeking an experienced Product Owner / Technical Product Manager with 12+ years of experience in enterprise-scale digital transformation, platform modernization, customer experience initiatives, and Agile product delivery. The ideal candidate will own product strategy, roadmap execution, backlog prioritization, and cross-functional delivery for complex enterprise platforms involving billing, payments, promotions, APIs, microservices, and customer-facing digital capabilities. Experience in telecom, digital commerce, billing, payments, or large-scale enterprise systems will be highly preferred.
Key Responsibilities
"Define and manage product vision, roadmap, feature prioritization, and release planning for enterprise digital platforms.
"Translate business requirements into Epics, Features, User Stories, Acceptance Criteria, KPIs, and NFRs using Agile delivery practices.
"Lead backlog refinement, sprint planning, PI Planning, sprint reviews, retrospectives, demos, and stakeholder alignment sessions.
"Partner with Engineering, Architecture, QA, UX, DevOps, Operations, Finance, Marketing, and Business teams to deliver scalable product solutions.
"Drive delivery of platform capabilities involving billing, payments, promotions, customer activation, account management, and enterprise integrations.
"Collaborate with API, microservices, cloud, DevOps, and CI/CD teams to ensure secure, scalable, and reliable product implementation.
"Support release governance, deployment readiness, UAT, production validation, GO/NO-GO decisions, incident triage, and root cause analysis.
"Monitor product performance, operational KPIs, customer feedback, production incidents, and analytics to drive continuous improvement.
"Conduct feasibility analysis, gap analysis, solution reviews, dependency tracking, risk assessment, and stakeholder reporting.
"Ensure alignment with security, compliance, audit, data privacy, performance, and operational excellence requirements.

Required Skills & Experience
"12+ years of experience in Product Ownership, Technical Product Management, Business Analysis, or Enterprise Platform Delivery.
"Strong experience in Agile/Scrum and SAFe delivery, including PI Planning, backlog management, sprint ceremonies, and roadmap execution.
"Hands-on experience with Jira, Jira Align, Rally, Confluence, ServiceNow, or similar Agile/product management tools.
"Proven experience delivering enterprise solutions involving billing systems, payment platforms, promotions engines, customer experience platforms, or digital commerce systems.
"Strong understanding of APIs, microservices, Kafka/event-driven systems, CI/CD pipelines, DevOps practices, cloud-based deployments, and system integrations.
"Ability to define user stories, acceptance criteria, business value, leading indicators, launch considerations, and measurable outcomes.
"Experience working with production support, incident management, release management, UAT, regression testing, and operational readiness.
"Excellent stakeholder management, executive communication, cross-functional leadership, and problem-solving skills.
Preferred Qualifications
"Experience in telecom, fintech, digital platforms, billing, payments, subscription management, or high-volume customer-facing systems.
"Exposure to tools such as Splunk, Grafana, GitLab, Jenkins, Kubernetes, Azure, SQL, Tableau, Apigee, Redis, or messaging platforms.
"Experience using AI-assisted productivity or SDLC tools such as GitHub Copilot, Claude AI, Cursor, or similar platforms.
"SAFe, Scrum Master, PMP, or Product Owner certification preferred.
Education
Bachelor s or master s degree in engineering, Computer Science, Information Systems, Business, or a related field.

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EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

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IMCS Group Inc