Lead Computer Technician

LanceSoft Inc

Lubbock, TX

JOB DETAILS
SALARY
$26–$30 Per Hour
JOB TYPE
Full-time
SKILLS
Apple Macs, Customer Satisfaction, Desktop PC, Hardware Components, Operating Systems, Peripheral Hardware, Problem Solving Skills, Resolve Customer Issues, Sales/Support Engineering (SE), Service Delivery, System Operations, Systems Administration/Management, Testing, Time Management
LOCATION
Lubbock, TX
POSTED
30+ days ago
Title: Field Engineer 3 (Desktop/Mac Support Technician) Location: Lubbock Texas 79404 Duration: 14 Months (Possible Extension) Pay Range: $26 to 30/Hr. on W2 (Without Benefits) Note: Driving position based at 515 E 44th St, Lubbock, TX 79404. The role involves covering Amarillo, the Texas Panhandle, Clovis, Midland/Odessa, and surrounding areas, with 2-3 hours of travel time. The position works alongside another FE in this region. Job Description: Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective, and seamless service. Schedules services, completes all required administration, and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Responsibilities: Serves as Field Engineer for large, complex clients and across the range of company products and services. Performs server and storage break and fix. Performs VIP deskside support activities. Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices. Leverages advanced understanding of hardware, software, and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients. Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals. Key qualifications: High School Diploma or GED required. May require technical certification or associate degree. Generally, 4-6 years’ experience in area of responsibility. NIT001

About the Company

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LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/