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Lead Cloud Delivery Specialist
Job Category: Client Success
Location: US - Massachusetts - Remote | US - Oregon - Remote
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Meet Our Team:
Pegasystems is seeking a Lead Cloud Delivery Specialist (LCDS) to play a key hands‑ on leadership role within the Cloud Acceleration Group (CAG). This is a senior, client ‑ facing position responsible for leading complex cloud implementations, supporting successful client outcomes on Pega Cloud, and contributing to the continuous improvement of Pega's cloud delivery practices.
As a Lead, you will act as a trusted technical partner to clients, a go ‑ to escalation point within delivery teams, and a strong collaborator with Consulting, Cloud Advisory, and Client Success. This role is delivery ‑ focused and impact ‑ driven, balancing process-oriented excellence with thoughtful guidance and mentoring.
This role is fully remote for US ‑ based candidates. Please note we unfortunately cannot offer sponsorship, transfer visas, or work on STEM OPT/CPT EAD at this time; US Citizenship or US Permanent Residence needed for occasional work with FedRamp and Gov Cloud
Picture Yourself at Pega:
In this role, you work closely with clients and internal teams to deliver reliable, high ‑ quality cloud transformations. You'll lead complex migrations and upgrades, help resolve challenging technical issues, and ensure environments are stable, secure, and production ‑ ready. As a Lead, you focus on strong execution while contributing to delivery best practices and supporting the growth of other Cloud Delivery Specialists.
What You''ll Do at Pega:
Client Transformation & Technical Leadership
Delivery Execution & Collaboration
Issue Resolution & Operational Excellence
Process, Quality & Continuous Improvement
Who You Are:
You are an experienced cloud delivery professional with strong technical skills and a client ‑ centric mindset. You communicate clearly, operate effectively in complex environments, and take ownership of outcomes. You bring sound judgment, collaborative instincts, and a commitment to quality delivery and client success.
What You''ve Accomplished:
Required Experience and Qualifications:
Core Capabilities:
Preferred Technical Expertise
Pega Offers You:
Additional Information
Base salary range for this role is 122,900 - 187,200 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.
The final compensation will be determined during the offer process based on the candidate''s education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.
Job ID: 23863
AI in Action - Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people-not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.
All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.
Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant''s race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
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About Pega
Pega delivers the platform to reimagine, run, and evolve the processes and decisions an enterprise can''t afford to get wrong. We combine AI with proven architecture to keep mission-critical operations governed, scalable, and continuously adaptable. Since 1983, the world''s largest organizations have trusted Pega to turn transformation ambition into durable results.
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2026 Pegasystems Inc. Open in new window
Since 1971, P E Systems has been providing professional systems engineering and acquisition management services. The firm has CONUS locations in Virginia, Maryland, Massachusetts, Oklahoma and Ohio, and overseas in Japan, Bahrain and Italy. The company provides a range of technical capabilities supporting many different clients. P E Systems practices a full service approach through its use of flexible, mission-oriented teams that bring the right resources together to meet all customer requirements. Our emphasis is on personnel both acquiring and retaining a staff of qualified engineering and technical professionals through selective recruiting and a comprehensive benefits program has contributed to our continued success in supporting a wide range of government organizations.
P E Systems has developed strong core capabilities in systems engineering, specialized acquisition support, and communications interface programs through provision of technical, program management and systems acquisition support as both a prime and subcontractor. We have established strategic relationships with our Partners.
P E Systems has a long history of providing superior technical support services in a cost-effective manner. Our Quality Policy further describes the focus on quality that helps us achieve this level of service.