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Lead Case Processing Manager I - Revenue Ops (Hybrid)

STATE OF FLORIDA

  • Largo, FL
  • 3 days ago

    Highlights

    The role focuses on resource planning, productivity, and solving complex workflow problems in a customer-service setting, supporting the Child Support program.#J-18808-Ljbffr. State of Florida seeks to hire a Case Processing Manager I in Largo to lead a team of 8–10 staff within the Case Assessment/Case Initiation/Correspondence area.

    Numbers & Facts

    LocationLargo, FL
    IndustryGovernment and Military
    Company Size500 to 999 employees
    Websitehttps://dcf.wisconsin.gov/

    Description

    State of Florida seeks to hire a Case Processing Manager I in Largo to lead a team of 8–10 staff within the Case Assessment/Case Initiation/Correspondence area. You will coach, train, and align staff with operational plans developed with the Service Center Manager.The role focuses on resource planning, productivity, and solving complex workflow problems in a customer-service setting, supporting the Child Support program.#J-18808-Ljbffr

    About Company

    The Mission of the Department of Children and Families is to improve the economic and social well-being of Wisconsin’s children, youth and families. The Department is committed to protecting children and youth, strengthening families, and supporting communities.

    Our five overarching goals are:

    1. Children are nurtured, safe and engaged
       
    2. Enhance prevention and early intervention efforts throughout Wisconsin
       
    3. Families will have access to quality early care and education
       
    4. Parents will secure and maintain meaningful jobs
       
    5. Fathers will be more engaged in the lives of their children

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