Case Management, Communication Skills, Dental Insurance, Documentation, Engineering Change Management, English Language, Health Plan Membership, Healthcare, Interpersonal Skills, Medi-Cal, Member Orientation, Multilingual, Residential Construction, Spanish Language, Team Player, Time Management, Vision Plan, Willing to Travel, Work From Home
Lead Care Manager (ECM) – Hybrid Role
Heritage Health Network (HHN)
Join Heritage Health Network and make a meaningful impact in your community as a Lead Care Manager supporting members through our Enhanced Care Management (ECM) program.
This is a hybrid position (2 days remote, 3 days in the field), giving you the flexibility to work from home while building strong, in-person connections with members across Low Desert regions.
Key Responsibilities
- Serve as the primary point of contact for members and coordinate their care
- Develop and manage personalized care plans with members and providers
- Collaborate with healthcare teams and community resources
- Support members through education, advocacy, and engagement
- Identify and address gaps in care
- Maintain accurate, timely documentation
Requirements
- Experience in care or case management (community-based preferred)
- Knowledge of Medi-Cal and ECM strongly preferred
- Strong communication and interpersonal skills
- Ability to work in a team-oriented environment
- Willingness to travel within Orange County
- Bilingual (English/Spanish) preferred
Benefits
- Medical, dental, and vision insurance
- Paid time off + holidays
- Competitive pay + quarterly bonuses
- Hybrid work flexibility
- Growth and advancement opportunities
Be part of a mission-driven team making a real difference. Apply today!