Lead Care Manager - High Desert

Heritage Health Network

Victorville, California

JOB DETAILS
SKILLS
Case Management, Communication Skills, Dental Insurance, Engineering Change Management, English Language, Health Plan, Healthcare, Interpersonal Skills, Medi-Cal, Multilingual, Residential Construction, Spanish Language, Team Player, Vision Plan, Willing to Travel, Work From Home
LOCATION
Victorville, California
POSTED
4 days ago

Lead Care Manager (ECM) – Hybrid Role<\/b><\/span>
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Heritage Health Network (HHN)<\/b>
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Join Heritage Health Network<\/b> and make a meaningful impact in your community as a Lead Care Manager<\/b> supporting members through our Enhanced Care Management (ECM)<\/b> program.
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This is a hybrid position (2 days remote, 3 days in the field)<\/b>, giving you the flexibility to work from home while building strong, in -person connections with members across High Desert regions.
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Key Responsibilities<\/b><\/span>
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  • Serve as the primary point of contact<\/b> for members and coordinate their care
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  • Develop and manage personalized care plans<\/b> with members and providers
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  • Collaborate with healthcare teams and community resources
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  • Support members through education, advocacy, and engagement<\/b>
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  • Identify and address gaps in care
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  • Maintain accurate, timely documentation
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    Requirements<\/h3>
    • Experience in care or case management<\/b> (community -based preferred)
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    • Knowledge of Medi -Cal and ECM<\/b> strongly preferred
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    • Strong communication and interpersonal skills
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    • Ability to work in a team -oriented environment<\/b>
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    • Willingness to travel within Orange County<\/b>
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    • Bilingual (English/Spanish) preferred<\/b>
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      Benefits<\/h3>
      • Medical, dental, and vision insurance<\/span>
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      • Paid time off + holidays
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      • Competitive pay + quarterly bonuses
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      • Hybrid work flexibility
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      • Growth and advancement opportunities
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        Be part of a mission -driven team making a real difference. Apply today!<\/b>
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About the Company

H

Heritage Health Network