Lead Business Systems Analyst

LanceSoft Inc

Phoenix, AZ(remote)

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JOB DETAILS

SALARY

$92.86–$92.86 Per Hour

SKILLS

Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Business Analysis, Business Solutions, Business Strategy, Communication Skills, Computer Science, Data Structures, Documentation, ERP (Enterprise Resource Planning), Enterprise Application Integration (EAI), Enterprise Applications, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Interpersonal Skills, Operational Strategy, Operations Processes, Problem Solving Skills, Process Flow, Process Improvement, Project Management Professional (PMP), Requirements Management, Scrum Project Management and Software Development, Software Administration, Systems Analysis, Testing, Workflow Analysis

LOCATION

Phoenix, AZ(remote)

POSTED

1 day ago

Client: City of Phoenix (ITS PMO)
Title: Lead Business Systems Analyst
Location: Locally remote but within commuting distance of downtown Phoenix, AZ
Position: Remote
Pay Range: $80.00 to $90.00 negotiable.

Position Summary: The Lead Business Systems Analyst performs advanced business and systems analysis for complex enterprise applications. This role provides senior-level expertise across requirements gathering and solution validation. It guides business stakeholders and technical teams through the full analysis lifecycle, ensuring that technology solutions align with organizational needs, strategic goals, and operational standards.

Lead requirements elicitation using interviews, workshops, documentation analysis, and observation.
Prepare and maintain business requirements, functional specifications, user stories, acceptance criteria, and process flows.
Facilitate alignment and sign-off of requirements, scope, and solution design among stakeholders.
Diagnose and resolve issues in workflows, application behavior, and operational procedures.
Lead or participate in testing phases—including scenario development, validation, and user acceptance testing.
Contribute to process improvement efforts, identifying workflow gaps and optimizing business-system interactions.

Required Knowledge, Skills & Abilities:

Expertise in business requirements development, systems analysis, and process mapping.
Ability to analyze complex work procedures, data structures, and system interactions, and strong problem-solving ability with experience supporting enterprise applications and integrations.
Excellent communication, facilitation, and interpersonal skills.
Ability to work independently while managing multiple initiatives and stakeholders.
Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
Progressive experience in business systems analysis or enterprise system implementation (typically 5+ years for senior roles).
Certifications preferred: PMP, ITIL, CBAP, SCRUM, or similar.
Experience with ERP systems, enterprise software portfolios, or large-scale integration projects.

About the Company

LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/