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Lead Business Systems Analyst

22nd Century Technologies, Inc.

Phoenix, AZ

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JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Business Analysis, Business Solutions, Business Strategy, Communication Skills, Computer Science, Data Structures, Documentation, ERP (Enterprise Resource Planning), Enterprise Application Integration (EAI), Enterprise Applications, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Interpersonal Skills, Operational Strategy, Operations Processes, Problem Solving Skills, Process Flow, Process Improvement, Project Management Professional (PMP), Requirements Management, Scrum Project Management and Software Development, Software Administration, Systems Analysis, Test Scenario, Workflow Analysis
LOCATION
Phoenix, AZ
POSTED
Today
Position Summary

The Lead Business Systems Analyst performs advanced business and systems analysis for complex enterprise applications. This role provides senior-level expertise across requirements gathering and solution validation. It guides business stakeholders and technical teams through the full analysis lifecycle, ensuring that technology solutions align with organizational needs, strategic goals, and operational standards.

  • Lead requirements elicitation using interviews, workshops, documentation analysis, and observation.
  • Prepare and maintain business requirements, functional specifications, user stories, acceptance criteria, and process flows.
  • Facilitate alignment and sign-oU of requirements, scope, and solution design among stakeholders.
  • Diagnose and resolve issues in workflows, application behavior, and operational procedures.
  • Lead or participate in testing phases including scenario development, validation, and user acceptance testing.
  • Contribute to process improvement eU orts, identifying workflow gaps and optimizing business-system interactions.
Required Knowledge, Skills & Abilities
  • Expertise in business requirements development, systems analysis, and process mapping.
  • Ability to analyze complex work procedures, data structures, and system interactions, and strong problem-solving ability with experience supporting enterprise applications and integrations.
  • Excellent communication, facilitation, and interpersonal skills.
  • Ability to work independently while managing multiple initiatives and stakeholders.
  • Bachelor's degree in Business, Information Systems, Computer Science, or related field.
  • Progressive experience in business systems analysis or enterprise system implementation (typically 5+ years for senior roles).
  • Certifications preferred: PMP, ITIL, CBAP, SCRUM, or similar.
  • Experience with ERP systems, enterprise software portfolios, or large-scale integration projects
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About the Company

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22nd Century Technologies, Inc.

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1997
WEBSITE
https://www.tscti.com/careers-0